Customer Service Material Manager

Julee E. Mortensen

*** ******* ***** ****

Elk Grove Village, IL 60007

Cell: 847-***-****

I am looking for a position in Sales and Customer Service utilizing the thirty-two (40+) years of experience that I have working in the Sales Field. My experience has been in Sales, Customer Service, Purchasing, and Material Management. I ENJOY WORKING IN SALES AND CUSTOMER SERVICE DEALING WITH PEOPLE. The last twenty-two (32) years I worked for manufacturers. My most recent customers were mainly Distributors with some OEM Accounts.

I have work will all departments including Engineering, Purchasing and Production Control. I am a caring and devoted Sales and Customer Service Person. Most of my work has been done in inside sales but I would not be opposed to some outside sales.

WORK HISTORY

2011 to present Lucky 13 Fastener Sales Women owned Manufacturers Representative

www.lucky13fastener.com

2001-2010 Inside Sales, CSM Fastener Products

65,000.00 Handled mainly Distributor Accounts and some OEM Accounts. Brought in several new accounts. Took several accounts to the top five (5) positions in incoming Sales. Ranging over $500,000.00 to $750,000.00 accounts that at one time were low dollar or zero accounts. Worked based on building relationships with customers on integrity and trust. Completely computerized, new system was being implemented. Did all sourcing for tooling and outside processes. Have knowledge of what product would run on specific machines.

2000-2010 Sale Account Executive, Eskay Screw

Handled the Detroit Metro area, dealing with Distributors, first and second tier accounts. Strictly manual, all pricing done from costing sheets. Closed

1993-2000 Inside Sales Representative, ITW Medalist

Handled the fourth and fifth largest OEM Accounts. With Branches in France, Spain, Italy and a Technical Branch in Luxemburg. Built customer relationships on integrity and trust. Had a very highly computerized AS400 system.

Prior Positions Semblex Corportion, Inside Sales

Consolidated Steel, Buyer

American Socket, Material Manager

EDUCATION AND ORGAINIZATIONS

I attended Harper College obtaining Certificates in Sales and Material Management. With classes in

Engineering, marketing, computer classes Microsoft in office management and office projects.

In the past I have served on the Board of Directors for the Midwest Fastener Association.

Which included being instrumental in organizing the Education Committee and programs for fifteen (15) years as Chairperson. I also served as Vice President and Treasurer.

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