Amanda Rabon

New Boston, TX

adw9u0@r.postjobfree.com

+1-870-***-****

To obtain a position with a company where I can utilize experience and friendly personality to ensure customer satisfaction and repeat business.

Core Strengths: Excellent communication skills

Fast learner with a wide range of practical skills Energetic work attitude

Enthusiastic developer of good relations with clients Telephone inquiries

Multi-line phone

Telephone inquiries

Customer service

Credit card processing

Telecommunication skills

Multi-line phone usage

Listening skills

Excellent communication skills

Problem solver

Fast learner

Strong client relations

Energetic work attitude

Willing to relocate to: Hope, AR - Nashville, AR - Mineral Springs, AR Authorized to work in the US for any employer

Work Experience

911 Emergency Dispatcher

Pafford EMS - Hope, AR

August 2020 to Present

First responder taking 911 inbound calls.

Caregiver/Personal Assistant

Employer Ike Watkins - Fouke, AR

June 2016 to December 2019

Provided care to my neuro disabled mother, consisted of bathing, preparing meals, medication, transfers, total care, transportation to all doctor appointments, and hospital stays. I am no longer employed due to her recently passing.

Customer Service Representative

Harte Hanks - Texarkana, TX

January 2015 to June 2016

I worked for FedEx Freight, scheduling pickups and deliveries, also tracking packages providing excellent customer service to each incoming and outgoing call. Certified Nurse Aide

Bailey Creek Nursing and Rehab - Texarkana, AR

November 2012 to February 2013

Certified Nursing Assistance Nurse Staffing Texarkana, TX Certified Nursing Assistance Christus St. Michael Hospital - Texarkana, TX December 2006 to February 2008

Patient care and assist with daily activities.

Certified Nursing Assistance Christus St. Michael Hospital Texarkana, TX February 2003- April 200512 hrs shift of constant patient care in a hospital setting to insure the best care is received and making sure patient was comfortable.. I have been trained in blood draws, Foley catheters removal, IV removal, enema's, and assisting in wound care management.

Front Desk Clerk

Night Audit Hampton Inn - Texarkana, AR

January 2002 to February 2003

Customer Service, multi line phones, Internet research, copy machine, cash register, fax, debit/credit, large sum cash handling, Night Audit printing and reviewing all the daily/ monthly reports. Handling any issues that may arise to assure that complete customer service satisfaction was met. Front Desk Clerk/ Breakfast Attendant

Holiday Inn Express - Texarkana, TX

November 2001 to September 2002

Customer Service, multi line phones, Internet research, copy machine, cash register, fax, debit/credit, large sum cash handling, prepare, serve, and clean up breakfast area, and Handling any issues that may arise to assure that complete customer service satisfaction was met. Education

High school diploma

Fouke High School - Fouke, AR

1998

HS Diploma

Texarkana College - Texarkana, TX

Skills

• PCA

• CNA

• Senior Care

• Caregiving

• Front Desk

• Multi-line Phone Systems

• Night Audit

• Personal Assistant Experience

• Telecommunication

• Microsoft Outlook

• Vital Signs Experience

• Patient Care

• Medication Administration

• Hospital Experience

• Home Care

• Meal Preparation

• Cleaning Experience

• Laundry

• Alzheimer's care

• Nannying

Certifications and Licenses

CPR Certification

First Aid Certification

Assessments

Nursing Aide Skills — Expert

December 2019

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Expert

Cognitive Ability — Proficient

January 2020

Combining pieces of information to form general rules or conclusions. Full results: Proficient

Electronic Health Records: Best Practices — Proficient July 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate