Service Representative Administrative Assistant

**/**** - ******* *** ******** II

Jackson Hewitt, Spring, TX

Expert guidance, explaining, preparing and completing accurate tax related forms for clients

Required working knowledge of business

Support office priorities through teamwork and collaboration Mentor and support teammates providing guidance, and in some cases acting as lead

Answer client calls via our national call center routing system Trained 1st year tax employees at Walmart's

11/1996 - 04/2018 Marketing Administrator

John L. Wortham & Wortham Son, LP (Insurance Company), Houston, TX Process new/renewal policies

Pulled loss runs for thorough examination

Administrative support to account managers

Skill upgrades with continuing education

07/2022 Certified Medical Administrative Assistant National Healthcare Association

05/2013 Accredited Customer Service Representative in Commercial Lines The Institutes

03/2008 General Lines -1495449

Texas Department of Insurance

Medical Administrative Assistant

Vocational School Certificate

National Healthcare Association, Houston, TX

Medical Office Administrative Associate Program

Vocational School Certificate

United Training Academy, Houston, TX

Asociate of Arts in Business

Associate's Degree

University of Phoenix Axia, AZ

Lynda Alcorn

Email: ***************@*****.***

Objective

A dependable team player who learns quickly and encourages team effort. Ability Summary

Medical coding knowledge, excellent written and communication skills, detailed oriented with a focus on delivering quality results. Excited about the opportunity to learn more, and contribute to the success of this organization.

Employment History

Occupational Licenses, Certificates and Training

Education History

References Available on Request

Detailed References

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