Administrative Assistant Sales Associate
Resume:
Darlene J Banks
Altadena, California 91001
********@*****.***
Professional Summary
Hardworking Sales Associate delivering great service and expertly handling high volumes of merchandise in busy retail settings. History of increasing customer purchases through promotional upselling and personalized product recommendations on related items. Leverages talents to increase co-workers confidence, team cohesion, and overall group productivity.
Skills
Customer service, Sales, and marketing
Merchandise display
Inventory tracking
Guest relations
Experience
Customer Experience Colleague, Macy’s Pasadena – 2021 to Current
Ensure the customer is the top priority by actively attending to the needs of the customer, whether or not it culminates in a sale.
Role model the Own Your Style service model (We Connect, We Inspire, We Deliver) throughout the store, going above and beyond to service customers and support colleagues.
Provide exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling.
Promote your services by leveraging company social media assets to engage with customers.
Sales Associate, TJMAXX, July 2011 – 2021
Restocked front lanes and displays, following established merchandising procedures and standards.
Provided accurate information to help customers quickly navigate store and acquire items for purchase.
Welcomed guests and offered quick assistance to handle diverse needs.
Supported company mission and positive store culture through honesty, integrity, and high-quality customer experiences.
Processed returns and exchanges in line with store policies.
Promoted credit and loyalty programs during customer interactions.
Unboxed and restocked merchandise into attractive displays.
Assisted with store recovery to maintain clean and organized sales floor throughout shift.
Resolved customer issues quickly to recapture the customer’s loyalty and maintain the sale.
Administrative Assistant, Jet Propulsion Laboratory, Nov 1987 – July 2010, Pasadena, Ca
Supported front office staff by providing word processing of correspondence and reports.
Answered incoming calls and directed messages to the correct partly.
Scheduled meetings and assisted in making travel arrangements.
Assisted the company in preparing proposals for new business, including editing and collating.
Maintained an efficient office environment by skillfully routing incoming and outgoing mail.
Updated office calendar with new meetings, events and appointments to avoid overbooking.
Contact this candidate