Associate Quality Analyst

Kameswari Devi

Chennakesavula

Associate Quality Analyst

502-***-****

***********@*****.***

linkedin.com/in/kameswari-chennakesavula-994a51273 PROFILE

Have 8+ years of experience as a professional Quality Analyst in the healthcare and banking industry. Dedicated and dependable associate committed to high-quality results. Strong communication skills and positive attitude for healthy team building. Ability to work independently or in a team environment. EXPERIENCE

Associate Quality Analyst Nov 2016 – May 2023

Optum (United Health Group) Louisville, KY

Responsibilities:

• Analyzed business requirements to develop test plans and test cases for multiple applications

• Verified and validated HBA, DRG, and Outpatient claims data throughout claims data lifecycle

• Executed test cases for individual applications to ensure desired functionality

• Validated data quality and integrity in backend database by writing SQL queries

• Executed SSIS packages, and SSA jobs to perform functional testing

• Conducted regression testing, end-to-end testing, and system testing

• Conducted non-functional testing to verify cross-browser compatibility, usability and reliability

• Verified logs in Splunk for application auditing

• Performed web-Api functionality testing using Postman collections

• Stepped up as scrum master to conduct scrum calls when required

• Collaborated with stakeholders and development teams through agile ceremonies in developing and refining business requirements, features and user stories with acceptance criteria

• Managed user story lifecycle and defects using Rally

• Administered application access and user security profiles for business users

• Supported development team with data loading and root cause analysis activities

• Attended training sessions to learn new tools Apache JMeter, and TestComplete

• Handled multiple projects of varying complexities simultaneously

• Assisted business stakeholders performing UAT for the applications

• Performed server validations for monthly scheduled maintenance

• Created and tracked ServiceNow incident tickets for production issues Quality Analyst Sept 2014 – Nov 2016

River City Bank Tax Division (RCB) Irvington, KY

Responsibilities:

• Developed and executed test plans and test cases

• Performed integration and smoke testing of the applications

• Worked with SQL to test database integrity and backend validation of data in SQL server

• Executed SQL Server stored procedures by passing parameters to test the application

• Verified reports for accuracy and accountability

• Performed stress testing and load testing to be able to handle multiple ERO’s enrollment

• Executed batch jobs in the test environment to process files in multiple stages

• Reported bugs in OnTime bug tracking tool

• Communicated with partner companies on a regular basis to perform end-to-end testing

• Attended Kanban meetings to track and provide status updates for user stories and problem tickets

EDUCATION

Andhra University, India

1997 – 2000 Bachelor of Science

CERTIFICATIONS

Postman API Fundamentals Student Expert

SKILLS, TOOLS, TECHNOLOGY, DOMAINS

• Strong communication, problem-solving skills and organizational abilities

• Rally, Splunk, Postman, SoapUI, JMeter, Selenium IDE, TestComplete, OnTime, Teams, Miro, ServiceNow, Confluence, Microsoft Office, OneNote, OneDrive, Azure Test Plans, ADO

• Azure Cloud, Windows, .NET, Data Lake, SQL Server, Visual Basic, Desktop applications, Web applications, web-Apis, XML, JSON, HTML

• HealthCare: Claims processing, Invoicing, Letter of Intent (LOI), Audit reporting

• Financial: IRS Tax processing, ACH, Payroll

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