Collections Specialist Customer Service

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

JOSHUA SCHULT

**** ****** ***** ****, ****** MOUND, TX 75028

C: 972-***-**** ***********@*****.***

Skilled collector with expertise in collections and success in improving accounts receivable functions and performance. Successful in applying recovery strategies and negotiating with account holders to cut outstanding debts and aged accounts. Excited to bring talent to team offering opportunities for growth and advancement. Problem solving

Persuasion techniques

Customer service

Fair debt practices

Delinquent account management

Problem-solving

SWC GROUP

Collections Specialist Carrollton, TX January 2012 - Current Provided exceptional customer service aNd collection skills on all calls while maintaining a calm and professional demeanor in challenging circumstances. RSI ENTERPRISES INC

Collector Glendale, AZ September 2010 - December 2011 Negotiated with accountholders to devise repayment plans and minimize collections receivables. ASSOCIATE OF SCIENCE Psychology

El Camino College

Torrance, CA 2000