WORK HISTORY
Client Advocate - October, **** to April, 2022
Suntrust now Truist - Richmond, VA
Professional Summary experience with credit union bank and mortgage company, customer service, inbound, outbound, call center managing escalated complaints for office of president keeping clients abreast with case status from inception to completion in compliance with federal and state laws. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
( Job status - Retired )
Seeking part time employment
EDUCATION
High school diploma
1979 Rockingham, NC
SKILLS
MONIQUE EDMONDS
**************@*****.***
2772 Mill Flume Dr, Midlothian, Virginia, 23112
CONTACT
Document scanning
Telephone etiquette
interpersonal and written communication
Client assessment and analysis
Clerical Support
Data entry
Paperwork assistance
Extremely organized