Security Officer Customer Service

KeSuan Saunders

Winston-Salem, NC ***** 336-***-**** **************@*****.***

Summary

I am a Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. A Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Also I am an Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills

Crisis Management Plans

Team Player

Verbal and Written Communication

Attentive and Observant

Understanding Customer Needs

Responding to Difficult Customers

Efficient and Detail-Oriented

Upbeat and Positive Personality

Telecommunications Systems

Relationship Building

Training & Development

Good Work Ethic

Flexible Schedule

Team Building

People Skills

Organizational Skills

Customer Service

Friendly, Positive Attitude

Maintenance & Repair

Team Management

Experience

SECURITY OFFICER 04/2023 - Current

Securitas Security Services USA - Greensboro, NC

Addressed problems quickly and reported clear information while working under minimal supervision. Guarded restricted areas to prevent unauthorized entry. Monitored premises and recorded activity in daily officer reports. FORD TECHNICIAN 08/2022 - 04/2023

Ford - High Point, NC

Searched within service and maintenance manuals to perform repairs and diagnosis. Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs. Cooperated with other technicians from different disciplines to achieve optimal integration. GAME MASTER 04/2021 - 02/2023

Breakout Games - Greensboro, NC

Developed and maintained professional, long term relationships with various individuals, including internal personnel through dynamic communication and active listening skills. Wrote code to determine mechanics and gameplay of new software. Identified issues with gaming code and implemented debugging methods to ensure that all errors were alleviated. Education and Training

Guilford Technical Community College - Jamestown, NC Cybersecurity Cybersecurity

Guilford Technical Community College - Jamestown, NC Automotive Systems Technology Automotive

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