Service Representative Data Entry
Resume:
Jacqueline Kautz
Cokato, MN
*******@*****.***
Authorized to work in the US for any employer
Work Experience
Delivery/Customer Service
Maverick Distribution/ ECM - Buffalo, MN
July 1998 to October 2020
I deliver the Star Tribune paper to my customers. I also get stores and paperwork ready for other people. I was a manager for the company.I also help the customers with issues that they are having, I have been working at this job since 1998 and it has changed names frequently. I have left this company just recently due to new manager and the harassing comments he was making. Customer Service Representative
Customer Elation - Hutchinson, MN
December 2015 to 2017
I am an account specialist and help customers with troubleshooting their equipment. I do data entry by filling in information from cards the customers send in. I have also taken calls from other programs as well and helped with a variety of things. In every program there is going to be data entry as you do need to record the call so there will be basic information that needs to be gathered.I have taken orders over the phone, taken messages for doctors and hospitals.I have taken calls with customers upset about the cost and charges.I love to talk to people on the phone. Manager
Snap Fitness - Minnesota
September 2013 to December 2015
I was a manager of Snap Fitness for Montrose Snap Fitness and Delano Snap Fitness. I would help customers with their accounts and their payments. I also would sign people up for memberships and up sell things too. I would talk to the customers everyday and get to know them and help them with their goals.
Education
Business Management
Rasmussen College-Minnesota - Saint Cloud, MN
April 2004 to August 2004
diploma
James Madison University - Atlanta, GA
September 1998 to June 2000
generals in generals
dassel cokato high - Cokato, MN
September 1996 to September 1998
Skills
• Upselling
• Pricing
• POS
• Cold Calling
• Account Management
Additional Information
I am a hard worker. I love to work with and help people.I pick up on things fast and always strive to make myself work for higher goals and to move up in the company.
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