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Service Agent Trainee Manager

Location:
Columbia, SC
Posted:
May 22, 2023

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Resume:

DaShawn M. Dukes

adw9fa@r.postjobfree.com

*** ******** **** **** ********, SC 29203

803-***-****

EDUCATION:

Bachelor of Science Degree in Management Information Systems Claflin University Orangeburg, South Carolina Graduate: December 2021 GPA: 3.2/4.0.

HONORS/AWARDS:

AB Honor National Society Palmetto Life Scholarship RELEVANT COURSES:

● Principals of Management Calculus I Finance

● Micro Computer Application Computer Systems Technical Writing

● Business Communication Survey of Economics Data Structures and Logics

● Public Speaking Computer Organization and Architectures

● Financial Accounting Principals of Marketing Internet Technologies

● Calculus II Linear Algebra Business Finance

● Production and Operation Managers Probability and Statistics Managerial Accounting WORK EXPERIENCE:

Enterprise Holdings Manager Trainee Manager’s Assistant Dec. 2021-April 2023

● Passed Grill with a 97% (August 2022)

● #2 on Matrix for C2 (August 2022)

● #1 MT/MA on Matrix in C2 (Elite to Eat September 2022)

● Promoted to Best Person Program at CAE (October 2022)

● Worked with National and Alamo members at CAE

● Invited to Triple Crown for Averaging #3 for 3 months in C2 for all MTs/MAs Enterprise Holdings MT Internship Orangeburg, South Carolina (Internship) Dec. 2020-Dec. 2021

● Training to become a Manager at a local Enterprise store

● 3 Month on the job program

● Helping assist in making Management decisions for the store Enterprise Holdings Service Agent, Admin Rep/CSR Orangeburg, South Carolina July 2020-Dec 2020

● Started off cleaning and washing cars to rent out to customers

● Picked up and deliver cars to the airport and other Enterprise locations

● Promoted to Admin Representative within a month and a half of hire

● Answer phones and assist customer’s needs over the phone and in stores Tribal Enterprises Africa Inc. (Internship) June 2020

● Project/Product Management

● Team Management Assistant

● Review development teamwork for approval

● Assure all tasks meet the required guidelines

Orangeburg Country Club Banquet Attendant Orangeburg, South Carolina March 2017-April 2020

● Works as a member of the wait staff for food catering events and banquets

● Unloads equipment from trucks and sets up venues for events, including chairs and building stages.

● Adheres to event safety standards

● Ensures excellent levels of customer service

Chick-Fil-A Team Member Orangeburg Aug. 2015-Mar 2017

● Prepared, cook and present food safely, quickly and efficiently, to meet the highest Chick-fil-A standards

● Provided a clean and food-safe environment to serve and protect guests

● Worked safely around kitchen equipment and reported any maintenance issues to the Manager on Duty or Kitchen Supervisor

● Continued to provide quality customer service

SOFTWARE/HARDWARE:

Microsoft Word, Basic Java Language, HTML, Moodle 3.0 and Dell Computer, ECars 2.0, Odyssey



Contact this candidate