Customer Service It Specialist

Jose Kyle Maghanoy

********@*****.*** 252-***-**** Henderson, N.C.

Aspiring IT specialist seeking an entry level role while studying. Passionate in system troubleshooting and repair. Locating root problems and then figuring out solutions. Eager for system maintenance. Experience with customer service, Hardware/Software troubleshooting and fixing.

Starbucks September 2021 – January 2023

Barista Henderson, N.C

Being able to make and create drinks perfectly throughout the day.

Provide excellent customer service.

Cooperate with coworkers for work efficacy.

Duke Regional Hospital February 2023 – Current

Durham, N.C.

Provide patients excellent care so that they maintain as much comfort as possible as they get better.

Be able to assist and work with nurses and doctors with whatever issues or emergencies that may arise.

Chart important data such as vitals or behavior through the Epic application.

EDUCATION

Vance Granville Community College

December 2023

Associate of Science Henderson, N.C.

3.6 GPA

Microsoft Office Specialist

Western Governors University Salt Lake City, U.T.

Current

Currently studying IT and IT management

SKILLS & INTERESTS

Strong skills in Microsoft Office and other related software

Have experience with locating software/hardware issues and be able to seek solutions.

Ability to use multiple resources to best utilize and collect information.

Studying A+, Network+, Sec+, pursuing Bachelors in IT and masters in IT management.

Contact this candidate