Telephone Operator
Resume:
Jackie Brown
Los Angeles, CA *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Call Center Representative
Los Angeles Center Ear Nose Throat Allergy - Hawthorne, CA August 2021 to August 2022
Scheduled Doctors appointments, Verification of medical insurance, answered very busy phones, received and answered emails and canceled appointments for patients PBX Switchboard Operator
Crowne Plaza Hotel - Los Angeles, CA
February 2018 to March 2020
Answered the switchboard, Heavy filing of registration cards, faxing, made copies and set wake up calls for guests.
Receptionist
RBB Architects Inc - Los Angeles, CA
October 2000 to June 2018
Greeted clients, answered the switchboard, received and distributed incoming packages, scheduled meeting rooms, made coffee and took care of the plants. PBX Switchboard Operator
Shutters on the Beach - Santa Monica, CA
May 1998 to October 2000
Answered switchboard,set guests wake up calls, Filed registration cards,sent and received faxes for guests
PBX Switchboard Operator
Holiday Inn LAX - Los Angeles, CA
June 1993 to January 1998
Answered switchboard, received and sent faxes for guests, set wake up calls, made room reservations and trained at the front desk checking guests in.
Education
High school diploma or GED in Academics
Hamilton High School - Beverly Hills, CA
Skills
• Phone Etiquette
• Medical Records
• Multi-line Phone Systems
• Clerical Experience
• Basic math
• Guest services
• Customer service
• Coffee Experience
• English
• Hotel experience
• Hospitality
• Front desk
• Medical Scheduling
• Communication skills
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