John Payne

615-***-****

adw945@r.postjobfree.com

Profile

A highly skilled leader of others with ability to motivate and drive teams to new levels through communication, education and partnership.

Expertise In

*Operations Management *Microsoft Office 2003, 2007, 2010

*Training & Development *Employee Relations

*Performance Management *Organizational Development

Military Experience

U.S. Navy, August 1982-1986

Received Honorable Discharge

Duties: Human Resources

Professional Experience

Direct Auto/National General: Nashville, TN November 2020 – May 2021

Lead Sales Agent

Total control of brick and mortar setting BU-2477. Responsibilities included but not limited to sales, customer service, marketing, training, daily deposits, facility upkeep and management.

Acceptance Insurance: Nashville, TN September 2019 – October 2020

Sales Agent

Licensed in 16 states to sell Life, Home, Commercial and Auto. Inbound/outbound call center setting.

Aetna/CVS: Nashville, TN October 2018 – September 2019

Customer Service Representative

Call Center setting. Fielded customer calls regarding medications, policy benefits as well as general questions and referrals. Served as liaison between customer and medical provider.

Colonial Life / American Income Life Insurance: Nashville, TN January 2019 – October 2018

Customer Service Representative

Insurance sales to customers and businesses

NES: Nashville, TN November 2016 – June 2017

Customer Service Representative

Contracted position in customer service call center assisting customer with billing, new service, outages and payments.

Nashville Metro Government: Nashville, TN June 1997 – March 2015

Court Security Officer / Firefighter, EMT

My Metro career started in the Court Security Office from March 1987 to October 1993 with the primary focus on General Sessions for Metro Court. Duties included all security aspects of a courthouse including the safety of all judges, judicial staff, court employees and general public August of 1997 joined the Nashville Fire Department as a Firefighter, EMT. The primary focus was on responding to fire, rescue and medical incidents; providing support functions including vehicle and equipment maintenance; emergency responses; records and reporting duties; medical treatment, medical emergencies, trauma emergencies; plans, organizes, directs and controls fire/rescue.

Education

Tennessee State University, Nashville TN

BS-Mass Communications

Graduated – May 1990

Licenses

License to sell Life/Health, Property and Casualty Insurance

Contact this candidate