Data Entry Customer Service
Resume:
Lori Jones
*********@***.***
Ability to exercise patience and adapt to changes in industry or environment. Results-oriented professional with 20 plus years of experience and proven knowledge of customer relations. Aiming to leverage my skills to successfully obtain a career utilizing my abilities with a company that offers continued growth and skill attainment.
Work Experience
Store Manager GNC - Elkhart, IN
September 2022 to Present
I am the store manager for GNC in Elkhart. I am responsible for shipping, scheduling, customer service and support, cashiering, deposits, bank runs, safe change, paperwork done and filed correctly. Inventory, store count, Planograms, product rotation and known losses. Training, hiring, letting go. On-boarding/off- boarding and coaching. Daily, weekly, and monthly sales plans and price adjustments. Store Manager Smokes plus plus - Goshen, IN
January 2021 to April 2022
I managed two smoke and vape shops in Mishawaka and Dunlap. I was hands on customer service every day. I started at one location and worked together with my bosses to build it up enough to start another store up in Mishawaka. I then managed both stores. I took care of our customers daily, bank runs, daily paperwork, employee pay, stock, inventory, scheduling, and some business calls. Customer Service Associate Pak A Sak - Goshen, IN
July 2018 to July 2020
Cash handling, customer service, truck, stocking, product rotation, inventory. Coiler/Cutter/Quality Check Flex Tech hosing - Goshen, IN March 2018 to May 2020
Worked machines that cut and crimp RV hoses as well as coiled the finished product after built. Also, I have experience in quality checks on products and parts. Rotate through all tasks required in a particular production process. Review work orders and blueprints to ensure work is performed according to specifications. Assisted in inventory.
Education
College- Indiana Wesleyan University January 2023 to April 2023- Human resource management and leadership
Lakeland High School, Lagrange, IN -August 1991 to June 1995- Graduated June 1995 Diploma SKILLS
Customer Service, Cash Handling, Cashiering, Cleaning Experience-hotel and office, Typing, Computer Skills, Communication Skills, Front Desk Hotel, Phone Etiquette, Data Entry, Quality control, Manufacturing, Data collection, Quality inspection, Assembly, Plastics injection molding, Packaging, Store Management Experience, Microsoft Word, Filing, Inventory, Order entry, Computer literacy, Guest services, Hospitality, Windows, Customer support, Microsoft Outlook, Planograms, Pricing, Retail Management, Interviewing, Employee orientation, Bookkeeping, Team management, Driver’s License I am diverse, outgoing, can work with all sorts of people. I have great communication skills and love a challenge.
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