PROFESSIONAL SUMMARY
I had started my work experience in the field of plastic extrusion and
injection. While at that time of employment I moved into Supervisory positions. After moving to an area of mainly casinos I decided to change career and went to dealing school in 1997. I have been in the business ever since. I have been a dealer and a supervisor. I have quite a bit of experience with customer relations and knowledge of the casino business operations. While working for the Grand Casino in Biloxi, MS. I was able to enjoy travelling while being able to work for Caesars at Sea dealing for 3 (6 month) contracts and then returning to my same employment status at the Grand Casino. And then I had the opportunity to come to Tampa, FL and work for the Seminole Hard Rock Hotel and Casino. I have enjoyed working for the company for 13+ years and then my mother had passed and I needed to take time off for arrangements and handling the estate. Now I am looking to venture out and experience different opportunities.
WORK HISTORY
Table Games Dual Rate Dealer, 10/2008 to 08/2021
Seminole Hard Rock Hotel & Casino, Tampa - Tampa, FL Table Games Dealer, 10/1999 to 10/2008
Grand Casino Biloxi - Biloxi, MS
EDUCATION
High School Diploma, 06/1987
Tippecanoe High School - Tipp City, OH
CONTACT
Address: Brandon, FL 33511
Phone: 813-***-****
Email: *************@*******.***
SKILLS
SHAWN THORNSBERRY
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
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Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
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• Received and documented patrons' wagers prior to beginning games. Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
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• Player Engagement
• Bet Collections
• Calculating Payouts
• Table Games Procedures Knowledge
• Guest Services
• Corrective Actions
• Maintaining Clean Work Areas
• Customer Relations
• Monetary Transactions
• Procedures Compliance
• Gameplay Knowledge
• Compliance Regulations