Janelle Voegerl
** ***** ********** ******* ************** duties
Charleston, SC 29407
**********@*****.***
I am punctual, self-motivated, detail-oriented, well organized, fast learner, multi-tasker with 15 years experience in medical administrative duties.
I believe with all the years of experience I have, along with my determination to reach my goals, I will be a great asset to your team. I am looking for long term employment. I have received certificate of completion of medical coding.
Authorized to work in the US for any employer
Work Experience
Billing Representative
Charleston Allergy & Asthma - Mount Pleasant, SC
October 2021 to 5/2023
I analyze claims, submit to Waystar- clearing house. Work rejected claims. Call insurance for immunotherapy estimates. Mail patient GFE estimates. Post patient and insurance payments in mail and Era’s. Balance daily deposit, scanning checks into back. Answer incoming calls pertaining to billing questions.
Financial Counselor
MUSC - Mount Pleasant, SC
November 2020 to October 2021
I answer question’s from patient’s regarding Ophthamology, Radiology and Cardiology procedures. I obtain authorization with insurance companies for patient’s upcoming appointment’s and let them know self pay price according to procedure and estimated amount due after insurance. I coordinate with pre-cert, and scheduling department’s on status of authorization. I utilize Epic for patient’s account’s.
Reimbursement Specialist
Southeastern Spine Institute - Mount Pleasant, SC
December 2019 to November 2020
I check Insurance benefits, calculating what patient owes for injections. Check in at ambulatory surgery center, collecting balances and copays.
Call insurance check status of claim rebill if needed. Post payments from instamed into Allscripts. Sort faxes to appropriate employee. Check orders in EHR verifying procedure code and diagnosis, obtaining insurance authorizations Billing Manager
Charleston Sports Medicine - Daniel Island, SC
February 2019 to January 2020
I answer multi lines, schedule appointments, authorize procedures, check benefits, collect balances/ copays, balance daily deposits, accounts receivable. I utilize ECW and Gateway clearinghouse for claims. Reimbursement Associate
Southeastern Spine Institute - Mount Pleasant, SC
June 2017 to February 2019
I verified insurance benefits, pre authorized surgery, physical therapy and injections. Collected balances and copays, balance daily deposit. I worked in All Scripts, EHR, and Web Pt software. Receptionist
Mt Pleasant Internal Medicine - Mount Pleasant, SC March 2017 to June 2017
I answered multi lines, scheduled appointments, addressed calls to correct medical assistant. Collected balances and copays. Balance Daily deposit, worked in Cerner computer software. Billing Specialist/ Receptionist
Primary Care Optometry - Mount Pleasant, SC
February 2013 to March 2017
I answer multi-lines, schedule appointments into Office Mate, call insurance for eligibility, collect co-pays and balances. Work on patient/ insurance aging reports. Correct ICD 10 or CPT coding errors. Verify exam dates in Exam Writer. Balance daily deposits. Send claims electronically to Gateway- clearinghouse. accessing insurance websites, Medicare, Medicaid, VSP, United Health Care, Blue Cross, Humana, etc. Receptionist
Skin Therapy Center/ Clinic of Acupuncture - Mount Pleasant, SC December 2008 to January 2013
Checked in/ out patients, answer multi-lines, schedule appointments, collect balance due, inventory skin care products, data entry in excel spreadsheets, and bank deposits. Office Manager
Eye Care Associates - Valley, WA
June 2006 to November 2008
I greeted patients; check in/ out, data entry in Opto, accounts receivable/ payable, balanced daily bank deposits, check patients insurance benefits, billing insurance and patient's, filing charts, copy and fax documents. Ordering glasses and contacts, fixing and adjusting glasses. Education
Diploma in Nail Technician
Academy of Cosmetology - N Charleston, SC
September 1998
H.S. Diploma
N.E. Dubois H.S. - Dubois, IN
May 1998
Skills
• claims (8 years)
• Collections (3 years)
• Medical Terminology
• Billing (8 years)
• Accounts Receivable (7 years)
• ICD-10 (3 years)
• ICD-9 (6 years)
• eClinicalWorks (1 year)
• Medical Billing (8 years)
• CPT Coding (4 years)
• Insurance Verification (8 years)
• Allscripts (4 years)
• Cerner (Less than 1 year)
• EMR Systems (10+ years)
• Insurance Verification (10+ years)
• Medical Coding
• Nail Care
• Patient Care
• QuickBooks (2 years)
• Clerical Experience (10+ years)
• Epic (Less than 1 year)
• Triage
• HIPAA (10+ years)
• Anatomy Knowledge
• Medical Scheduling (10+ years)
• Medical Records (8 years)
• ICD Coding (8 years)
• Ophthalmology Experience (6 years)
• Optical experience (6 years)
Certifications and Licenses
Medical Coding
July 2018 to Present
Medical Coding
Present
Medical Coding Certification
Assessments
Administrator — Highly Proficient
April 2020
Personality and problem-solving skills
Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
October 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient
Medical billing — Highly Proficient
July 2019
Understanding the procedures and forms used for medical billing. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Certificate of medical coding