Data Entry Sales Associate

Roxanne M. Wattley

**** ********* ***** 260-***-****

Fort Wayne, Indiana 46805 *********@*****.*** Cell: 260-***-****

Sales Consultant / Sales Assistant / Sales Representative

u A resourceful, cheerful, aggressive, empathetic, intuitive and detail-oriented professional.

u Strong background in the mental health field encompassing therapy, educational and recreational programs, treatment techniques, client assessment and documentation, etc.

u Combines passion for selling and marketing to contributing to an organizations’ bottom line.

u High-energy, results-oriented sales professional with proven strategies and action plans.

Education

Pursued Bachelor of Science in Social Work

University of Saint Francis – Fort Wayne, Indiana (2 years)

Technical Certificate, Mental Health Rehabilitation Technology

Indiana Vocational Technical College – Fort Wayne, Indiana

Certified, Psychiatric Technician

Sales & Marketing Experience

11/14 -03/20 Kelley Automotive – Fort Wayne, Indiana

Capturing and re-engaging unsold visitors; initiating upgrade purchasing via

trade appraisal, internet inquiry follow up, phone and email consultation.

01/08 – Present Retirement Solutions – Fort Wayne, Indiana

Specialist in Medicare supplement and small group business coverage for people 65 and over

Marketing Administrator

• Develop new business through direct mail, cold call, and incoming call contact.

• Recruit/contract new sales agents via email and telephone.

• Support branch manager as general assistant; perform data entry and customer service.

09/05 – 01/08 Aircom Satellite – Fort Wayne, Indiana

Inside Sales Representative

• Conducted outbound calls through a predictive dialer and cold calls in determining interest in satellite dish services for home or office.

• Provided information on service, installation, and price packaging to prospects.

• Prepared work orders for installers.

03/04 – 02/05 United American Insurance – Fort Wayne, Indiana

Marketing Representative

• Conducted outbound calls to individuals and small group businesses to determine need and/or interest for health insurance, Medicare supplementation, or life insurance.

• Prepared and gathered information on age, medical status, pre-existing conditions, etc.

• Completed appointment set-up for licensed insurance representative.

07/03 – 11/03 Terminix – Fort Wayne, Indiana

Inside Sales Representative

• Responded to incoming inquiries regarding new sales, determining prospects’ needs and concerns.

• Provided information necessary for proper service and sale to prospect.

• Prepared work orders and appointment set-ups for technicians.

06/02 – 07/03 Fort Wayne Newspapers – Fort Wayne, Indiana

Inside Sales – Classified Advertising Sales & Service

• Responded to incoming inquiries regarding personal ads, garage sales, lost & found pets, pets for sale, miscellaneous sales advertising, real estate advertising, private owners selling homes, private owners selling autos, private owners selling furniture, jewelry, etc.

• Gathered information pertinent to the ad and entered information into database for publication.

08/98 – 06/02 Beacon Home Mortgages and Financial Solutions (Mortgage brokers) – Fort Wayne, Indiana

Marketing Representative

• Establish new clients from courthouse mortgage list and other referral lists.

• Determine interest or need for home refinancing, home improvements, or bill consolidation.

• Gather information relating to mortgage, debt, employment, property values & credit.

• Participate with brokers in determining the kind of program to offer client.

• Ensure sign off by client on all documentation.

03/97 – 08/98 Comcast Cablevision – Fort Wayne, Indiana

Dispatcher – Technical Operations (01/98 – 08/98)

• Executed dispatch services to maintenance and service technicians.

Inside Sales (03/97 – 01/98)

• Established new accounts through telemarketing efforts; upgraded clients to premium channels.

07/95 – 03/97 Carriage Paper Company and Facts Paper Company – Fort Wayne, Indiana

Inside Sales

• Established new petroleum industry accounts (gas stations and convenience stores) through telemarketing and direct mail campaigns.

Prior to 1995: Product Services Consultant, Sears Department Store – Fort Wayne, Indiana

Sales Associate, Kohls – Fort Wayne, Indiana

Better Sportswear Consultant, L. S. Ayres & Co. – Fort Wayne, Indiana

Health Care Experience

01/95 – 07/95 YWCA Women’s Shelter – Fort Wayne, Indiana

Women’s Advocate

• Conducted intake interview assessments from victims of domestic violence, homelessness, medical attention needs, spousal abuse, etc; acted as resource for outreach services.

12/92 – 01/95 Park Center Inc. – Fort Wayne, Indiana

Case Manager

• Worked with chronically mentally ill; provided treatment plans; improved daily living skills.

• Assisted in housing, Medicare/Medicaid entitlements, and medication reviews.

References Available Upon Request

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