Service Representative Lab Technician

Catherine Dunn: Healthcare Office Specialist

Vilonia, AR 707-***-****)

HealthCare office Specialist

Reliable, Dedicated. And service-focused medical specialist with dedicated initiative and commitment. Compassionate and technically skilled, offering over 20 + years of office support experience and a positive approach to accomplishing projects on time. Key Skills

Medical terminology Documentation of assays Business Documents Charting, Patient Care Data Patient care, Diversity Order and Inventory Supplies NIR & Neogen Software HIPAA Regulations Focused Problem solver Proficiency in Blood Draw Current National Health care associate Current Phlebotomy Technichian Current Basic Life Support

Professional Experience

Communication and Interpersonal

Respond to calls and emails in a timely and efficent manner, update calenders. Investigate Fraudulent charges and work with customers to resolve issuesand reissue credit line Establish positive relationships with coworkers and customers, through attention to detail, cooperation, and dependability – a proven asset to group dynamics Lab technician

Review records for completeness, accuracy, and compliance with regulations Identify, compile, abstract and code patient data using standard classification procedures Accurately manage patient documentation, enter data – demographic characteristics, history and extent of bacteria, dignostic procedures and treatment into computer. Work history

Phlebotomist: Peace Harbor Medical Center Florence,OR 2022 – 2023 Provided Quality patient care in the Emergency department, Med surge. NICU, PACU and Out Patient Preserved Anonymity of patients and provided Quality Phlebotomy and safety Commited to reliability and dependability with patient care Caregiving: Right At Home San Rafael,CA 2009 – 2019 Provided High Quaity patient caregivingwithin home-healthcare Preserved patient dignity and minimized discomfort while carrying out personal care Commended for reliability, patient realtaions, and conistant delivery of empathetic caregiving Lab Technician: All points manufacturing Vallejo, CA 2017 – 2018 Provided Clinical skills as a Lab Technician

Ran NIR machine for specimen comparison and to continually update our own data base of materials Ran Neogen supplies for bacterial detection of yeast and mold, Ecoli and Salmonila Tap densities, Molecular calculations, and pH balances. Customer Service Representative: 1st Pacific Credit Union Vallejo, CA 2007-2008 Managed Disputes Via Phone, While maintaining customer Confidentiality Opened Certificates Of Deposits – IRA's & CD's

Maintained Quotes and Deadlines

Education Licenses and Certifications

Certifed Phlebotomist Technician, Certified Basic Life support, Certified National Health Association 2021 - 2024

Certified Medical Billing and coding AAPC 2020 – 2025

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