Service Representative Stock Associate
Resume:
Shanique Palmer
Port Saint Lucie, FL *****
***********@*****.***
I am A quick learner. I work well with other. I go the extra mile, so that the is done correctly. I take others into consideration. I’m polite, kind, and respectful of others. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Hard Rock Seminole Gaming - Hollywood, FL
March 2022 to December 2022
Room service. Customer service representative.
Answer phone calls. Take food orders from guests. Assist with amenities for guests who arrive at the hotel. Server
John Knox Village - Pompano Beach, FL
April 2021 to March 2022
1. Prepare stations for dinner service. Serve meals and drinks at a timely manner to residents. At the End of every shift, sections that were assigned must be completed before end shift. Server
Belmont Village Senior Living - Fort Lauderdale, FL March 2020 to March 2021
1. Prepare stations for dinner service. Serve meals and drinks at a timely manner to residents. At the End of every shift, sections that were assigned must be completed before end shift. Picker
AMAZON FULLFILLMENT CENTERS - Fort Pierce, FL
May 2020 to July 2020
Seasonal Picker Packer
CSR - Customer Service Representative
Sitel - Pompano Beach, FL
October 2019 to December 2019
• Collected and documented orders
• Responded to inquiries and issues
• Booked appointments for clients
• Greeted customers
CSR - Customer Service Representative
Teleperformance - Port Saint Lucie, FL
January 2019 to September 2019
• Managing large amounts of inbound and outbound calls in a timely manner.
• Following call center “scripts” when handling different topics.
• Identifying customers' needs, clarify information, research every issue and providing solutions. Server
Lynmoore senior assisted living - Fort Pierce, FL
August 2018 to April 2019
1. Prepare stations for dinner service. Serve meals and drinks at a timely manner to residents. At the End of every shift, sections that were assigned must be completed before end shift. Server
Sagora Senior living - Port Saint Lucie, FL
April 2016 to January 2018
Prepare stations for dinner service. Serve meals and drinks at a timely manner to residents. At the End of every shift, sections that were assigned must be completed before end shift. Stock Associate
Walgreens - Port Saint Lucie, FL
2017 to April 2017
Stock store shelves
assist store customers
Education
High school or equivalent in Diploma
Boyd H. Anderson High School
August 2011 to May 2014
Skills
• CPR (4 years)
• Certified Nursing Assistant (7 years)
• Food Service (7 years)
• Customer Service (7 years)
• Restaurant Experience (7 years)
• Call Center (3 years)
• CSR (3 years)
• Dietary Aide Experience (7 years)
• Kitchen Experience (7 years)
• Warehouse experience (3 years)
• English
• Food Preparation
• Meal Preparation (3 years)
• POS (7 years)
• Serving Experience (7 years)
• Swimming
• Typing
• Hotel experience
• Driving
• Basic math
Certifications and Licenses
First Aid and CPR
May 2018 to Present
Med Tech
May 2018 to Present
food handler certificate
Assessments
Food safety — Proficient
October 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Proficient
Work style: Reliability — Completed
February 2020
Tendency to be dependable and come to work
Full results: Completed
Customer service — Familiar
March 2022
Identifying and resolving common customer issues
Full results: Familiar
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Data entry: Attention to detail — Completed
March 2022
Maintaining data integrity by detecting errors
Full results: Completed
Security guard skills — Familiar
March 2022
Assessing risks, enforcing security standards, and handling complaints Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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