Shanique Palmer

Port Saint Lucie, FL *****

adw8l1@r.postjobfree.com

+1-954-***-****

I am A quick learner. I work well with other. I go the extra mile, so that the is done correctly. I take others into consideration. I’m polite, kind, and respectful of others. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

Hard Rock Seminole Gaming - Hollywood, FL

March 2022 to December 2022

Room service. Customer service representative.

Answer phone calls. Take food orders from guests. Assist with amenities for guests who arrive at the hotel. Server

John Knox Village - Pompano Beach, FL

April 2021 to March 2022

1. Prepare stations for dinner service. Serve meals and drinks at a timely manner to residents. At the End of every shift, sections that were assigned must be completed before end shift. Server

Belmont Village Senior Living - Fort Lauderdale, FL March 2020 to March 2021

1. Prepare stations for dinner service. Serve meals and drinks at a timely manner to residents. At the End of every shift, sections that were assigned must be completed before end shift. Picker

AMAZON FULLFILLMENT CENTERS - Fort Pierce, FL

May 2020 to July 2020

Seasonal Picker Packer

CSR - Customer Service Representative

Sitel - Pompano Beach, FL

October 2019 to December 2019

• Collected and documented orders

• Responded to inquiries and issues

• Booked appointments for clients

• Greeted customers

CSR - Customer Service Representative

Teleperformance - Port Saint Lucie, FL

January 2019 to September 2019

• Managing large amounts of inbound and outbound calls in a timely manner.

• Following call center “scripts” when handling different topics.

• Identifying customers' needs, clarify information, research every issue and providing solutions. Server

Lynmoore senior assisted living - Fort Pierce, FL

August 2018 to April 2019

1. Prepare stations for dinner service. Serve meals and drinks at a timely manner to residents. At the End of every shift, sections that were assigned must be completed before end shift. Server

Sagora Senior living - Port Saint Lucie, FL

April 2016 to January 2018

Prepare stations for dinner service. Serve meals and drinks at a timely manner to residents. At the End of every shift, sections that were assigned must be completed before end shift. Stock Associate

Walgreens - Port Saint Lucie, FL

2017 to April 2017

Stock store shelves

assist store customers

Education

High school or equivalent in Diploma

Boyd H. Anderson High School

August 2011 to May 2014

Skills

• CPR (4 years)

• Certified Nursing Assistant (7 years)

• Food Service (7 years)

• Customer Service (7 years)

• Restaurant Experience (7 years)

• Call Center (3 years)

• CSR (3 years)

• Dietary Aide Experience (7 years)

• Kitchen Experience (7 years)

• Warehouse experience (3 years)

• English

• Food Preparation

• Meal Preparation (3 years)

• POS (7 years)

• Serving Experience (7 years)

• Swimming

• Typing

• Hotel experience

• Driving

• Basic math

Certifications and Licenses

First Aid and CPR

May 2018 to Present

Med Tech

May 2018 to Present

food handler certificate

Assessments

Food safety — Proficient

October 2020

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Proficient

Work style: Reliability — Completed

February 2020

Tendency to be dependable and come to work

Full results: Completed

Customer service — Familiar

March 2022

Identifying and resolving common customer issues

Full results: Familiar

Work style: Reliability — Proficient

March 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Data entry: Attention to detail — Completed

March 2022

Maintaining data integrity by detecting errors

Full results: Completed

Security guard skills — Familiar

March 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate