Service Representative Customer
Resume:
De’Lra D Dupree
customer service representative
Contact
Detroit, MI 48219
***********@*****.***
Objective
Enthusiastic customer service representative with 12+ years of related experience in this field of work. Currently looking for the next challenging position to showcase my skills in customer communications, remote systems, and desktop technology. I can be relied upon to help your company achieve its goals. Education
Henry Ford Highschool
Detroit MI
Hazel Park Adult Education
Detroit, MI
Key Skills
Sales
Empathy
Soft Skills
Organization
Time Management
Computer Technology
Multitasking
Problem-solving
Experience
June 2017- Present
Sales Floor Representative • Target
January 2015- June 2017
Cashier • Family Dollar
August 2011-January 2015
Sales Floor Representative • K-Mart
Responsibilities: deliver an unbeatable guest experience through welcoming interactions, share product knowledge with customers needing assistance, offer product recommendations based on guest needs, answer incoming calls to assist customers and redirect to appropriate departments, handle payment transactions via in person or online, assist customers with navigating the company’s online website, using computer software to update inventory
Communication
Assisted with implementing new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully helped lead a team to exceed sales goals while maintaining excellent customer satisfaction scores. References
Available upon request.
Contact this candidate