Data Entry Sales Associate

OBJECTIVE

To build a career and be an exemplary representation of my employer and its values, both inside and outside of the workplace. Accept new challenges and responsibilities and be a continuous learner and eager adapter to the constant changes that occur in the workplace to promote its vitality and success.

EDUCATION

University of the Punjab Lahore, Pakistan

Bachelor of Arts in Economics & Eng. Literature Nov. 2012 to Aug. 2014

WORK EXPERIENCE

SWBC San Antonio, TX

Payment Reminder Services Representative Mar. 2021 to Aug. 2021

•Collect on accounts in Early Stage Collections

•Handle a mixture of Inbound and Outbound calls

•Conflict resolution

•Payment processing

•Notate accounts accordingly

•Maintain FDCPA compliance

IBC Bank San Antonio, Texas

Banker/Sales Associate Nov. 2020 to Feb. 2020

•Delivering the IBC Experience by providing prompt, efficient and friendly customer service

•Perform various routine outbound calls regarding account status and/or customer experience

•Receive inbound calls to the branch answering various types of inquires

•Ensuring all new account information is on file

•Meet customer’s financial needs by offering bank products and services

•Assist customers with lobby services such as check orders, debit cards, wires, deposits, and credit card payments

Prime Human Resource Services (Pvt.) Ltd. Islamabad, Pakistan

Data Analyst March 2016 to Sept. 2016

•Supported Khushhali Bank Limited as an HR Representative

•Data Entry and Compilation

•Interview Scheduling

St. Catherine’s Montessori (Now St. Catherine’s High School & College for Women) Rawalpindi, Pakistan

Teacher/Instructor Sept. 2014 to Dec. 2014

•Adhered to Academic curriculum provided by leadership

•Administered lesson plans and examinations

•Assessed student’s progress

•Conducted parent-teacher conferences

•Provided Administrative Support to registration and tuition sector

SKILLS

•Organization and Leadership

•Communication

•10 Key

•PC (Microsoft Windows)

•MS Word and Skype

Basic math skills

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