Service Representative Call Center
Resume:
Lisa Weed
Kelso, WA *****
*************@***********.***
Authorized to work in the US for any employer
Work Experience
Currently Unemployed
unemployed - Kelso, WA
March 2020 to Present
Currently unemployed
Sr. Account Manager/ Recruiter
LaborMax Staffing - Vancouver, WA
May 2018 to March 2020
Responsible for oversight of all office duties, dispatching, conducting interviews for placement, temporary and permanent. Conducted urine analysis. Confidentiality practices, OSHA 30, Conducted Job-site evaluations. Responsible for tracking and recruiting on facebook, linked in, indeed, Zip recruiter, Washington Work Source, and several other platforms. Provided access to medical facilities for injured workers when ambulance was not necessary, responsible for all L and I injury reports as well as internal. Data collection. Held all on and off site recruiting events. Filled in for Tacoma Branch office doing same tasks for cover and/or collaboration of assignments. Office /account Manager
LaborMax Staffing
March 2017 to May 2018
I was responsible for Payroll, billing, dispatching field team members, Accurate filing, inventory of PPE, intake of applicants, corresponding e-mails with customers. All office procedures. Data collection. Night Auditor
MOTEL 6
March 2016 to September 2016
Front Desk-Customer Service Representative/ Night Auditor Checking Guests in, refunds, complaints, Night audit paperwork and monetary totals. Housekeeper
MOTEL 6
March 2013 to November 2013
I was responsible for cleaning rooms in a timely-manor. Also documenting and reporting Weed Trucking
Volunteer at Family business
I have acquired knowledge of payroll, mileage reports, filing, documenting, and deadlines. Education
Certificate of Completion in MEDICAL BILLING AND CODING SPECIALIST U.S. CAREER INSTITUTE
2014
DIPLOMA
ONALAKSA HIGHSCHOOL
June 2009
Skills
• I have excellent customer service experience
• I have knowledge of office duties and can stay on task.
• I am a strong, fast learner
• Great time management skills
• Recruiting
• Account Management
• Cold Calling
• Typing
• Computer literacy
• Night Audit
• Data Collection
• Administrative Experience
• Office experience
• Medical Records
Certifications and Licenses
driver's license
Assessments
Filing & Organization — Proficient
September 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient
Written Communication — Familiar
September 2018
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar
Call center customer service — Proficient
April 2021
Applying customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Clean driving record, clean background, great credit score. Able to pass drug screen for illegal drugs.
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