Aahsunna Robinson
Currently seeking positions in companies throughout Chattanooga, TN where I will apply my physical strength, organizational skills and general problem solving knowledge. Chattanooga, TN 37411
********.********@*****.***
• Provided primary customer support to internal and external customers in fast-paced environment.
• Consulted with outside parties to resolve discrepancies and create effective solutions
• Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concern
• 1+ years (almost 2) of experience with software trouble shooting and software testing. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Forklift Operator
Schnellecke Logistics - Chattanooga, TN
November 2022 to Present
Gap Leader
Total Network Manufacturing - Chattanooga, TN
July 2020 to November 2022
Education
High school or equivalent
Cleveland High School - Cleveland, TN
August 2015 to May 2019
High school or equivalent
Associate's degree
Skills
• Shipping & Receiving
• Packaging
• Industrial Equipment Experience
• Order Picking
• Assembly
• Manufacturing
• Facilities Maintenance
• Pallet Jack
• Warehouse Experience
• Order Picker
• Materials Handling
• Equipment Repair
• Machining
• Order fulfillment
• Process improvement
• Care plans
• iOS
• Mac OS
• Software troubleshooting
• Typing
• Windows
• Android
• Help Desk
• Remote Access Software
• Network Support
• Technical Support
• Microsoft Windows Server
• Software testing (1 year)
• SQL
• Analysis skills
• Troubleshooting
• Microsoft Exchange
• Upselling (4 years)
• Live chat
• E-commerce
• Relationship management
• Google Suite
• Account management
• EMR systems
• Logistics
• Negotiation
• Spanish
• Bilingual
• VPN
• Hospitality
• Social media management
Languages
• Portuguese - Fluent
Certifications and Licenses
driver's license
Forklift Certified
December 2022 to December 2025