Carla R. Lassen

*** ****** **.

Diberville, MS **564

763-***-****

adw8am@r.postjobfree.com

Objective: To obtain a position in the workforce utilizing my previous knowledge and abilities. Experience:

Patient Account Advisor Coastal Family Health Center 02/12 - Current Responsibilities include: Clerical, front desk operations, data entry, answer multi-line phones in timely and professional manner, schedule appointments, update patient information, forward messages to providers, maintain positive attitude while following company policies and procedures. Collect maximum payment for all services rendered. Responsible for setting up and tracking patient payment arrangements, providing excellent customer service, and identifying patients who qualify for sliding fees or special programs. Retail Manager Kirkland’s 11/2012 – 05/2018

Responsibilities include: Cashier, balance registers, customer service, stocking of shipments, training new employees, closing and opening duties, bank runs and deposits. Child Care Provider/Owner Carla's Caring for Children Center 04/1997 – 12/2011 Responsibilities included: Cared for children 6 weeks to 12 years in age, helped them to improve and develop proper behavioral, gross, motor and social skills appropriate for their age, followed city and state regulations and codes for child care centers, accepted payments and proper book keeping for business, Certified Pediatric/Adult CPR. Research Rep/Customer Service Rep First Star Bank 10/1987 – 02/1997 Responsibilities include : Assistant Supervisor and Return Clerk, Data entry, mail- machine operation, statement processing, researching for problem resolution of accounts and full knowledge of inter0office banking system, answered phones, performed clerical duties as needed, customer service.

Education:

Central High school, St. Paul, MN Graduate 06/1982 American Institute of Banking Program Completion 06/1993 Skills & Knowledge:

NexGen Medical System

Microsoft Windows/Word

Accounts Payable/Recievable

Administrative Clerical Support

Mutli-Line Phones

Computerizing Messaging System

REFERENCES AVAILABLE UPON REQUEST