Administrative Assistant Customer Service

KIELANA L. SHIPP

Stockton, Ca ***** 510-***-**** *******.*.*****@*****.***

PROFESSIONAL SUMMARY

Customer service-oriented employee with ability to be moldable. Highly able to exude the qualities related to leadership and presentability due to volunteer work as throughout the years. Looking to make a positive impact to various work environments and situations. Highly skilled in presentation and greeting.

HIGHLIGHTS OF QUALIFICATIONS

Administrative Assistance

Dependent Management (Childcare)

Dynamic Learning capable

Dynamic Learning

Asset Manipulation

Communication Skills

Training and Development

Presentation Coordination

Beautification Specialist

WORK EXPERIENCE

UPS - Package handler

SSG Gholston Services (Voluntary) May 2021 - Present

Administrative Assistant/Cosmetology Assistant

Conducted cosmetology appointments for Soldiers and family members as required by SSG Gholston, Joshua.

Responsible for managing appointments for voluntary services.

Conducted evaluations of cosmetologically deficient clients

Identified needs, potential problems, and developed actionable recommendations by working closely with SSG Gholston to facilitate voluntary assistance.

Self-studied on various techniques related to appearance and beautification.

Sorted through necessary administrative needs of SSG Gholston as needed.

Managed Cost analysis of daily operating expenses.

Operated as Customer Service Specialist

Shipp Family (Voluntary) August 2019- 2021

Childcare Specialist

Coordinated care of multiple children (age varied from 6-10)

Manage daily activities for minors

Coordinated meals from various sources for clients

Managed varying personalities from different backgrounds

Coordinated logistics of children to and from residence to childcare facilities

Managed beautification of childcare facilities

Managed appearance and clothing of clients

Dynamically learned new cosmetology techniques

Customer Service Specialist

EDUCATION

High School Diploma Edison High School (May 2022)

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