Team manager / supervisor
Resume:
Contact
Education
Phone
*********@*******.***
Amal 4 Street 23 N 100 Sidi bernoussi
Casablanca, Morocco
Address
ISSARI ANASS
G r o u p L e a d / T e a m L e a d
My name is Anass Issari. Graduated from University Hassan 2 Mohammedia, Obtained 2 Certificates. I have been working in the sector of Back office/Clients support since 2018, I am a dedicated ambitious person, For me professionalism and Respect are a must. On the other hand I am a huge Fan of football, music, Movies, Travelling and spending time with Friends and Family. Experience
Majorel - TeamLead (RDG)
Promoting offers, Webmastering facebook
Company specializing in customer experience and business process outsourcing
Website Associate and Internet Marketer
Essalam Association for Humanitarian and Charitywork Decembre 2019 - Present
January 2014 - January 2016
January 2016 - Ongoing
Majorel
Ismail kharmaj
Phone:
TCS Hungary - Blach rock - BT
Mourad Mouarraf
Phone:
President of association
Essalam Association
References
Baccalaureate of Art and humanities
Baccalaureate of Art and humanities 2014 - 2015
2014 - 2015
Leadership and problem solving skills
Teamwork, professional
Communication and quick learning
abilities & Skills
Microsoft Office: Word, Excel,
PowerPoint, Google Docs, Google
Sheets, Canva.
Marketing and Coaching skills
Arabic: Mother tongue
English: Excellent
Expertise
Language
French: Basic notion
Accounting Finance
2014 - 2016
Tech Spec
2021
University of Art and humanities -
Mohammedia - Mohammedia -
Bachelor of Arts in English Studies -
literature
Ensure team are productive, effective and efficient One to ones, team meetings, reviews
Define and review performance objectives
Productivity/Workflow management
Quality feedback, performance plans and follow up
Implementation and management of any new initiatives Continously motivate the team to drive for success in customer sasitfaction Be the first point of contact for customer escalations - resolving issues - complaints and disputes effectively and efficiently
Football Referee IFAB - International
Football Association
2016 - 2017
Implement the municipal policy to support associations and participate in its development Supervise and coordinate the activities of the Associative Life service Assist the Head of Local Life and External Relations Management of the Associative Life budget
Establishment of a training program adapted to the staff Inventory of aid provided to associations
Support for associative volunteering
Informing associations about the activities they organize according to the directives from elected officials and regulations
Develops innovative strategies to attract customers to the companys brand through various web-based marketing programs
Search engine optimization (SEO) techniques & Using a variety of digital channels to generate the market needs.
Analyze the marketplace population and do a focused breakdown studies. Phone Group
Content Moderator
Screening of content
Enforcing the GDPR rules and regulations
December 2018 - March 2019
Contact this candidate