Center Representative Call
Resume:
TIKIA ARRINGTON
Laurel, MS
***************@*****.***
My Name is Tikia Arrington I’ve worked 10 years at Taco Bell franchise. Over that 10 year I went from a regular employee for 3 years then a shift leader 3 years and now Assisted Manager for 4 years. In the mist of those 10 I’ve also worked 3 at Maximus which is one of Hattiesburg,MS top paid call centers that’s a branch of the Federal Government beneficiaries that receive Medicare.I have experience from filing paper work, handling cash and cash deposits. I Also have training with Microsoft and typing collecting data and personal PHI information.
Work Experience
Call Center Representative
Maximus - Hattiesburg, MS
October 2020 to Present
Certified call representative Assist with beneficiary that recieve Medicare from the Federal Government. Work with ss and other PHI information.
Assisted manager
Taco Bell - Laurel, MS
December 2013 to Present
Leading a crew keeping temperatures, handling cash, and cash deposits scheduling, placements, counting food stocking and paper office and computer work. Education
High school or equivalent
Northeast Jones High School - Laurel, MS
August 2001 to May 2007
High school or equivalent
Skills
• Customer Service (2 years)
• CSR (2 years)
• Call Center (2 years)
• Customer Care
• Customer Support
• Phone Etiquette
• Cash Handling
• Typing
• Computer Skills
• Data Entry
• Administrative Experience
• Medical office experience
• 10 key typing
• Microsoft Word
Assessments
Call center customer service — Familiar
April 2021
Applying customer service skills in a call center setting Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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