Summary of Qualifications:
Executive Assistant with twenty years of experience of successfully supporting executives.
Employment History:
January 2007 to April 2023
UnitedHealthcare; Houston, Texas
Division of UnitedHealth Group
Schedule, coordinate team meetings and meetings with providers
Preparation of intercompany correspondence and mass mailings to providers
Coordination of domestic and international travel
Preparation and submittal of expense reports
Preparation of various sales reports
Maintained provider contract files for South & Central Texas Markets
Furnished various legal personnel with contract copies when required by the State of Texas
Assisted with annual audit projects for CMS
Downloaded and sent via secure email both yearly and quarterly fee schedules for Tier 1 providers
Onboarded new hires for South and Central Texas Markets which included ordering of computer hardware and software and phone services.
April 2001 to December 2006
Thermon Heat Tracing Services-I, INC, Houston, TX
A Division of Thermon Industries, Inc.
Executive Assistant to President & Operations Manager
Prepared correspondence and intercompany memorandums.
Prepared sales reports.
Arranged conference calls and arranged meetings and conferences.
Maintained confidential personnel files.
Prepared expense reports for various department managers.
Coordinated domestic travel arrangements for management and international travel for all Houston personnel.
Assisted Houston personnel with employee benefits during open enrollment.
August 1999 to March 2001
AMCARE HEALTHPLANS OF TEXAS, INC.; Houston, TX
Office Manager & Administrative Assistant – Sales/Marketing Department
Provided administrative support for Sales Director. Office Manager duties included supervision of four (4) clerical positions.
Maintained confidential personnel files.
Assisted with the maintenance of departmental sales database/various mailers.
Prepared PowerPoint presentations.
Maintained broker appointments for the State of Texas.
Maintained client files for Sales Department.
March 1999 to August 1999
INTEGRATED BENEFIT SOLUTIONS, INC.; Houston, TX
Administrative Assistant
Provided administrative support for Owner.
These duties included preparation of correspondence, maintenance of company database, preparation of various mailers and PowerPoint presentations.
Assisted owner with various account service issues which included contacting various insurance companies as they related to client matters.
Handled incoming and outgoing mail.
Main accomplishment during this period was the creation of a filing system for all client files.
July 1997 to March 1999
NYLCARE HEALTH PLANS OF THE GULF COAST, INC.; Houston, TX
Office Manager & Administrative Assistant – Sales/Marketing Department
Office Manager duties included:
Supervision of six (6) clerical positions
Maintenance of confidential personnel files
Assist with the maintenance of departmental sales database which included the input of new prospects and distribution to appropriate sales executive.
Preparation of various mailers and PowerPoint presentations
Ordered office supplies for Sales department.
Administrative duties included:
Provided administrative support for Vice President & Sr. Director of Sales and Director of Small Group Sales.
Preparation of correspondence, intercompany memorandums, etc.
Collected weekly sales reports.
Scheduled conference calls, meetings, and conferences for Gulf Coast Region.
EDUCATION:
May 1982 - Bachelor of Science, Political Science; Sam Houston State University; Huntsville, Texas
SOFTWARE:
Microsoft Office Professional (Word, Excel, PowerPoint, and Access)
Microsoft Outlook
Microsoft Teams
Microsoft OneNote
Adobe Acrobat Professional
SAP Concur Travel and Expense Software
Iron Mountain Connect
Ariba Spend Management System