Security technician
Resume:
Raymond J. Doll
Clifton Park, N.Y. 12065
*******@*****.***
EMPLOYMENT:
**/**-******* ****** ******* Apartments
Leasing Agent:
Show and lease apartments in a 267 unit complex. Duties include extensive customer service both in person and on phones. Accepting rental payments including cash and reconciling payments daily. Scheduling and supporting staff. Resolving tenant problems quickly and efficiently by using logic, patience, empathy and anything else in my power to bring to a satisfactory conclusion for all parties. 03/16-08/19 Teksystems Aerotek
Independent Contractor: ADT, SI, Doyle Security companies, NYSDOH. IT help desk: assist callers with internet and internet related problems, provide technical support to state employees, doctors and nurses. Install, repair and inspect residential, commercial and industrial security and fire detection systems to include banks and government offices and military industrial manufacturing facilities. Performed all related wiring, networking and programming for internet based systems with motion detection, facial recognition, spacial control and fire detection suppression systems. 01/08- 06/15 Time Warner Cable
Cable Technician/Installer:
Install and disconnect cable, VOIP phone, and broadband internet services in subscriber residences. Install drops, outlets, converters, cable modems, digital terminals. Sales, troubleshooting, resolve customer problems by providing courteous and businesslike customer service to diverse clientele
SKILLS:
Microsoft 365, (Teams, Outlook, etc.). ZENworks (remote control), EPIC medical software training, test and train employees on new software in person, on phone or remote.
Excellent customer service and communication skills to include problem solving with escalation as needed. Efficiency in math to include reconciliation of cash receipts daily. Certified in all aspects of Cable, phone and internet installation and repair Qualified residential appraisal assistant
Residential and commercial property interior and exterior inspection Engineering Field Technician
Construction Site Inspection and Report Preparation Concrete, Steel, Spray-on Fire Proofing, Soil Inspection Ultra-Sonic Non-Destructive Testing
Visual weld and bolted connection inspection
Security and Protection Specialist: 8 years
Building and Jobsite Security Coordination
Security Call Center Operator and Customer Liaison Bank Robbery Protection and Response Coordination
Industrial Security Coordination and HAZMAT Spill Specialist Classified Government Material Protection and Security Procedures TYPE 30-40 WPM
Firearms training
Basic Computer, Computer repair, and Networking skills Commercial Diver and Underwater Specialist
Underwater Welding and Burning
Underwater Structural Inspection and Repair
Dive Operations Supervisor
Engineering Field Technician
Construction Site Inspection and Report Preparation Concrete, Steel, Spray-on Fire Proofing, Soil Inspection Ultra-Sonic Non-Destructive Testing
Customer Service and Sales: 4 years
Automotive Sales
Phone and Route Sales
Customer Service Representative
EDUCATION:
2007: Manfred Real Estate School Course of study: State required courses for residential appraise (R-1, R-2, USPAP, AQ-1)
2005: NYS 8 hour Security Course
NYS Annual 16 hour Security OJT Training Course
OSHA 40 hour HAZWOPER training course.
Course of Study: Handling and working around hazardous industrial materials. Red Cross First Aid and CPR training course
2001: OSHA 10 hour Construction Site Safety Outreach training course Ohio Dept. of Transportation Bridge Inspection course.Course 5501.47 Revised Code 1999: NDT/UT Level II course
Course of study: Ultrasonic Non- Destructive Testing Divers Academy of the Eastern Seaboard
Course of study: Commercial Diving and Underwater Construction 1989: US Naval Special Security Officer School
Course of Study: Tactical and Operational Intelligence 1985 - 1989: Guilderland High School
Albany, NY : Graduated NYS Regents Diploma
CERTIFICATIONS:
Time Warner Cable Technician Certification
NYS Security Guard license #100******** (presently lapsed). OSHA 40 hour HAZWOPER CFR 1910.120
Red Cross First Aid and CPR
OSHA 10 hour Construction Site Safety Outreach Course ODOT Intermediate Bridge Inspection 5501.47
NDT/UT Level I & II
ANSI/ACDE-01-1998 Commercial Diver
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