Service Representative Scrum Master
Resume:
Phone:
E-Mail:
**********@*****.***
Linkedin:
https://www.linkedin.com/in/ankita-chanda-b8654092/
Skill Highlights
Java
JavaScript
Gosu
MySql
Guidewire
Jenkins
Git
C
HTML
Microsoft office
Hobbies
Painting
Singing
DIY projects
Video & Photography
Jewelry Making
Language
English
Hindi
Bengali
Software engineer, with 3+ years of work and life experience in various area of software development, time and money management. I enjoy coding, debugging and testing. Exceptional learner, team player and learnt art of collaboration with IT management, project, and maintenance team members to evaluate design, and provide technical solutions. I am seeking new challenges, and opportunities to leverage. I am also a certified Scrum Master (CSM).
ANKITA CHANDA
Experience
Software Developer II 11/2019 to 08/2022
Farm Bureau Mutual Insurance Company of Idaho
Utilized crucial design software skills to assist with projects.
Implemented and updated application modules under the direction of Senior Software Developers.
Effectively coded software changes and alterations based on specific design specifications.
Utilized test driven development (TDD) to increase code test coverage and improve system reliability.
Performed regular code reviews, to ensure that the database is performing.
Created 3rd party integration in Policy Center System – SimpliSafe integration.
Built a dashboard for IT management and underwriters, where they keep track and monitor the policies opt-in/out for the SimpliSafe.
Reconfigured APIs within the Guidewire system that changed from version 8 to 10.
Helped to build a module for WCSI data in Contact Manager System.
Engineered full-stack features for Guidewire Insurance Suite in policy management platform, using Gosu, JavaScript & MySQL.
Created many underwriting rules, which helped various insurance product lines.
Configured “insurance score” of policies.
Created “form inference” in product designer.
Created many scripts, which helped running live policies.
Customer Service Representative 02/2019 to 11/2019
Concentrix, Pocatello, Idaho
Served customers by providing product and service information and resolving product and service problems.
Used tools to help them through the health care benefits available to them, including helping them enroll in a new plan.
Worked with clients who have complaints, orders, or require information about products/services purchased from the organization.
Education
Masters of Computers Application (2011-2014)
Shri Shankaracharya Mahavidyalaya, India
Bachelors of Computer Application (2008-2011)
Rungta College of Science and Technologies, India
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