Michelle Graham
Indianapolis, IN *****
***********************@***********.***
Work Experience
Data Entry Operator
National Kidney Foundation - Indianapolis, IN
November 2002 to November 2003
Entering pertinent confidential information into computer database system by data entry as well updating files in the computer, answered and directed calls to appropriate personnel. Clerk Typist/Front Desk Receptionist
Marion County Department of Public Welfare - Indianapolis, IN 1986 to 2001
Word Processing, Data Entry, Typist, answered phones and directed calls to appropriate personnel, Maintained a great Filing system numerically and alphabetically, Medical Transcription Equipment Data Entry Operator
Bank One Indiana - Indianapolis, IN
1995 to 2000
Entering demographic confidential information into the computer database system of banking transactions of customers as well as other financial institutions, answered phones and directed calls to appropriate personnel
Front Desk Receptionist
The Salvation Army Harbor Light Center - Indianapolis, IN 1990 to 1994
Front Desk Receptionist, enrolled clients by entering demographic information into computer database system and updated files as needed to maintain current status, answered phones and directed calls to appropriate personnel
Education
Some College in Business Administration
Indiana Business College - Indianapolis, IN
January 2001 to November 2002
Secretarial Certificate in Data Entry, Typist, Telephone Etiquette, Filing Clark Business College - Indianapolis, IN
March 1984 to March 1985
GED
IUPUI Get Set - Indianapolis, IN
June 1981 to June 1982
Skills
• Data Entry
• 10 Key Data Entry
• Clerical Experience
• Microsoft Word
• Typing
• Phone Etiquette
• Computer Skills
Certifications and Licenses
Clark Business College Secretarial Certificate
March 1985 to Present
Secretarial Certificate