Database Administrator It Support

Ahsan Abdullah

+1-832-***-****) *************@*****.***

Carrier Objective:

5+ years of experience in technical background environment. I am self-motivated, confident and hardworking professional and I would like to enhance my DeVops, Networking, Java, Linux and python skills in an IT industry and I like to add my part in an organization to achieve the goal. I would be valuable an asset to your esteemed organization and ability to solve the complex solution accurately.

Skills:

Java

Restaurant Management System

Database Management System

Import and Export billing System

Networking

SDN RYU CONTROLLER (OpenFlow switch on raspberry pi)

Python

TIC TAC TOE GAME

Virtualization and Cloud Computing

VMware

Software and Hardware

Active Directory

Knowledge of troubleshooting

Office 365

Internship:

National Institute of Skilled Training (NIST) (2018)

PHP and MySQL

Professional Experience:

EFU ZONE:

IT SUPPORT:

APRIL 2019-APRIL 2022

Solving software and hardware issues.

Closed 80% of troubleshooting tickets on first call.

Configuring Computer systems.

Providing troubleshooting through in Person or by call.

Resolved customer complaints and concerns with strong verbal and negotiation skills.

Install, monitor, and upgrade all software.

Configuring users Emails.

Resolve issue related to windows.

Install & maintain local printers.

Work with Office 365 Administrator. Creating user account. Give Microsoft license to users. Work with user disable. Email forwarding. Creating Rules. Message trace.

Work with Active Directory. Creating user accounts. Adding them to groups. Reset passwords. Work with GPO’s.

Work with VMware. Creating machines, adding disk spaces, allocating to users.

Working with ticketing system.

Creating documents which can help.

Database Administrator

A.A. International, Karachi, Pakistan:

May 2019-August 2022

Manage and maintain the company databases, including Microsoft SQL Server and MySQL

Develop and implement database security polices to ensure data confidentiality, integrity and availability.

Optimize database performance by monitoring and turning database parameters, MySQL queries and database schema design.

Collaborate with development teams to design and implement database solution for new application.

Conduct data analysis and reporting using MySQL queries and business intelligence tools.

Backup and recover database to ensure data availability in case of disasters or failures

Train end-users on how to use the database and provide technical support to resolve database related issues.

Education:

University:

Iqra university (2021)

Graduation in Computer Science(2021)

High School:

Saint Patrick’s College

Graduation in computer Science (2016)

School:

Ayesha Bawany School:

Graduation in computer Science (2013)

References:

References are available upon request.

The above information is true in all prospective and I am looking forward to

prove the best of my knowledge.

Contact this candidate