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Service Representative Customer

Location:
Dallas, TX
Salary:
$19-$22
Posted:
May 21, 2023

Contact this candidate

Resume:

Kimberly Miller

Tyler, TX *****

************@*****.***

+1-903-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative, service Advisor

JACK O' DIAMONDS - Tyler, TX

December 2021 to April 2023

Driver, appointment scheduled, service advisor, pick up and delivery service, cash and balancing nightly. Machine Operator

East texas fasteners - Tyler, TX

August 2020 to October 2021

Operate a machine, checking temperature and mixture paint production, mechanical fixes daily, clean out and resetting paint powder in filler

Time keeper

At Home Healthcare - Tyler, TX

July 2018 to January 2019

Managed payroll for clients and employees, made appointments and arrangements to the homes. Shift Manager

Pilot Flying J - Tyler, TX

September 2016 to January 2018

Managed employees thru shift, customer service, daily duties, control and manage pumps and lanes, inventory counts, weekly close out payroll, weekly stock counts, vendor check ins. Front End Supervisor

Atwoods Ranch & Home - Tyler, TX

March 2012 to August 2016

Managed cashiers daily,department head over clothing, daily deposits to banks, certified firearms, inventory prepping and monitoring, daily cleaning, customer service, also helped moved locations Assistant Manager

Dollar General - Frankston, TX

March 2009 to July 2012

manag and controlled my employees, weekly freight counts, vendor check-ins daily trips to bank, weekly freight control and clean up after products are put away, opening and closing store. Managing schedules every week.

Education

High school or equivalent

High school or equivalent

Frankston ISD - Frankston, TX

Skills

• Type 50+ words

• Customer service 10+ years

• Management experience 10+ years

• Prior forklift certification

• Firearms certified

• Equipment pallet jack trained

• TBAC certified

• Prep Inventory and monitoring

• Basic Math

• Retail Sales

• Sales Experience

• Customer Service

• POS

• Freight Experience

• Cleaning Experience

• Assistant Manager Experience

• Merchandising

• Cash Handling

• Payroll

• Human Resources

• Shift Management

• Inventory Control

• Shipping & Receiving

• Load & Unload

• Laundry

• Microsoft Word

• Supervising experience

Certifications and Licenses

driver's license

Assessments

Scheduling — Completed

October 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed

Reliability — Highly Proficient

November 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Human Resources Skills: Recruiting — Familiar

December 2019

Managing the candidate sourcing and selection process Full results: Familiar

Daycare Teacher — Completed

February 2020

Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.

Full results: Completed

Mechanical Skills: Monitoring — Familiar

February 2020

Monitoring machine indicators to determine appropriate functioning. Full results: Familiar

Basic Maintenance and Repair — Familiar

April 2020

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Familiar

Attention to Detail — Completed

April 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Customer Service Fit — Familiar

November 2019

Measures the traits that are important for high-quality customer service. Full results: Familiar

Accounting Skills: Bookkeeping — Completed

November 2019

Calculating and determining the accuracy of financial data. Full results: Completed

Cognitive Ability — Proficient

April 2020

Combining pieces of information to form general rules or conclusions. Full results: Proficient

Forklift Safety — Proficient

June 2020

Best practices and safety hazards in forklift operation Full results: Proficient

Workplace safety — Proficient

April 2021

Using safe practices at work

Full results: Proficient

Customer focus & orientation — Familiar

April 2021

Responding to customer situations with sensitivity Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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