Administrative Assistant /Supervisor

JR Jacqueline Rhodes

Chester, NY ***** 845-***-**** ************@*****.***

PROFESSIONAL

SUMMARY

Accomplished Supervisor/Administrative Assistant with strong leadership skills, seeks advanced position, with well established organization. Focused on meeting customer expectations and achieving company goals. SKILLS Interpersonal communications

Customer service

Priority management

Microsoft word experience

WORK HISTORY HOUSING SUPERVISOR 08/2021 to CURRENT Loeb House Inc. New City, NY

Supervise 14 bed facility for individuals with Mental health challenges. Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.

Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed. Promoted a healthy living space for all residents

Collaborated with Doctors, school faculty and social workers to address problems and grow individuals success.

Maintained strict confidentiality in all situations unless abuse, neglect or threats identified.

SUPERVISOR/TEAM LEADER 01/2020 to 04/2021

Camp Venture inc

Oversee operations of 3 residential settings Covered daily office workloads through effective staffing and resource coordination. Prepared thorough reports based on skilled compilation and distillation of related data.

Improved staff performance through continuous monitoring and training updates.

Motivated employees to continuously grow knowledge and enhance abilities.

Supervised work of office, and administrative service employees to verify adherence to quality standards, deadlines, and proper procedures. Verified compliance with applicable regulations and requirements and facilitated solutions to any identified issues.

Developed and enforced site budget to reduce unnecessary expenses and foster growth.

Evaluated staff performance and provided constructive feedback, corrective action plans, or merit awards for superior performance. Audited [financial] records and conducted research to correct discrepancies.

Monitored and facilitated site operations with focus on safety and efficiency.

Mentored junior personnel through onboarding processes and during ongoing training, promoting philosophies of constant improvement. Worked with management team to implement proper division of responsibilities.

Maintained compliance with company policies, objectives and communication goals.

ADMINISTRATIVE ASSISTANT 09/1990 to 01/2020

Camp Venture Inc

Managed communications between staff and administrators, including producing error-free correspondence and routing all mail. Managed all clerical tasks for busy office

Organized and updated file systems, keeping records easily retrievable. Tracked finances, projects and schedules with diverse computer programs.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Customer service with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. DIRECT SUPPORT PROFESSIONAL CAREGIVER 02/1985 to 09/1990 Camp Venture Inc

Offered care and companionship to clients with varying mental and physical capacities.

Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed. Built strong relationships with clients to deliver emotional support and companionship.

Delivered compassionate care to improve and enhance patient lives. Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips. Determined specific needs and provided most appropriate level of services for patient well-being.

Provided safe mobility support to help patients move around personal and public spaces.

Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. EDUCATION Psychology

Rockland Community College, Suffern, NY

High School Diploma 06/1980

Nyack High School, Nyack, NY

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