Manufacturing

Austin Russo

Savannah, GA *****

********************@***********.***

+1-912-***-****

I can follow a script, have experience with Zophier phone system, and the ZoHo programs, MicroSoft Word and can type 35 words a minute

Authorized to work in the US for any employer

Work Experience

Call Center Representative

Solar Titan USA LLC - Knoxville, TN

July 2021 to August 2021

Outbound calls, Inbound calls, setup appointments for the sale Reps Call Center Representative

Client Care Group - Nashville, TN

July 2019 to September 2020

took calls and helped them with their problems, and done some collections blowing up balls and producuts

Franklin Sports

February 2017 to July 2018

blew up balls, and repackaged them and done some packing, and repackaging and shipping them out Janitorial Worker

Clean & Safe LLC - Kingsport, TN

April 2006 to October 2007

Clean office building, empty trash, dust desktop, mop floors, some carpet cleaning, vacuum the carpet, Assembly Line Worker

Bristol Compressors - Bristol, VA

January 2005 to November 2006

made heating and air compressors, put on the wiring harness and dropped the sades Education

12 Grade. i got my GED in 1998

Chuckey Doak High School - Greeneville, TN

August 1985 to August 1989

High school diploma or GED

Skills

• Microsoft Word

• Cold Calling

• Telemarketing

• Packaging

• Sales

• Inside Sales

• Outside Sales

• Salesforce

• CRM software

• Direct sales

• Outbound sales

• Sales Management

• Warehouse experience

• Communication skills

• Hotel experience

• Customer Relationship Management

• Guest services

• Sanitation

• Time management

• Detailing

Languages

• English - Fluent

Assessments

Call center customer service — Completed

July 2021

Demonstrating customer service skills in a call center setting Full results: Completed

Customer focus & orientation — Completed

July 2021

Responding to customer situations with sensitivity Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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