Loan Processor Title Examiner

Melinda A. Myers

*** ******** **** *****, ******, FL 32703

Cell: 724-***-****

Email: ***********@*****.***

PROFESSIONAL EXPERIENCE

KBHS Home Loans, Olando,Fl May 2022 – Nov 2022

Senior loan

Processor

• Analyzed and reviewed credit reports, income, tax returns, and assets.

• Managed a pipeline of 60 + loans and keeping all documents up to date.

• Provided weekly updates to management and participated in weekly pipeline meetings.

• Maintained strict turn times to obtain the highest level of customer satisfaction.

• Worked on VA, Conventional, FHA, USDA, and Bond Loans.

• Ensured customer loyalty, quality, and timeless standards.

• Maintained close contact with customers throughout the loan process. Cross Country Mortgage, Naples FL May 2020 – April 2022 Senior Mortgage Loan Processor

• Developed relationships with Loan Offers and Underwriting Teams.

• Processed VA, Conventional, FHA, USDA, and Bond Loans.

• Ensured customer loyalty, quality, and timeliness standards.

• Provided proficiency for process government, conforming, and non-conforming loans.

• Maintained close contact with customers throughout the loan process.

• Worked with underwriters to clear any conditions with the loans.

• Participated in weekly pipeline meetings.

Taylor Morrison Home Funding LLC, Maitland FL October 2018 – May 2020 Senior Mortgage Loan Processor

• Analyzed and reviewed credit reports, income, tax returns, and assets.

• Managed a pipeline of 90 + loans and keeping all documents up to date.

• Provided weekly updates to management and participated in weekly pipeline meetings.

• Maintained strict turn times to attain the highest level of customer satisfaction.

• Strong understanding of deadlines NMS /FHLMC Conventional / FHA / VA/ Non-Conforming guide lines.

• Provided exceptional customer service to customers to ensure understanding of the loan process. Wells Fargo Home, Pittsburgh Pa, Orlando,FL May 2012 – October 2018 Senior Mortgage Loan Processor 5

• Performed high volume time sensitive tasks related to loan documentation process.

• Ensured customer loyalty, quality, and timeliness standards.

• Provided proficiency for process government, conforming, and non-conforming loans.

• Maintained close contact with customers throughout the loan process.

• Worked with underwriters to clear any conditions with the loans.

• Participate in bi-weekly pipeline report meetings. PNC Mortgage, a Division of PNC Bank, Pittsburgh, PA July 2010 – May, 2012 Senior Mortgage Loan Processor

• Accepted mortgage pre-qualifications, inquiries from customers, and evaluated credit reports.

• Managed and tracked all mortgage loan applications, lock expirations, appraisals, customer packages.

• Prepared required disclosures and application documents by the required regulatory guidelines.

• Ordered appraisal and title documents per regulatory guidelines.

• Ordered verifications of employment, flood reports, IRS transcripts, and other correspondence required.

• Assembled Mortgage loan files and updated automated system files.

• Gathered pertinent information from Mortgage loan file for consumer loans closing in conjunction with first mortgage and delivered to consumer loan underwriter.

• Prepared loan files to be delivered to underwriters for approval.

• Gathered conditions required by underwriter to clear loan for closing. Kelly Services, Pittsburgh, PA January 2010 – July 2010 Subordination Loan Processor

• Processed loan applications by reviewing commitment letters, title reports, and appraisals.

• Issued customer letters utilizing CRSS system.

• Communicated with loans lenders, customers, and bank underwriters.

• Answered subordinate incoming telephone calls.

Wright Automotive Wexford, PA July 2007- December 2009 Business Development Representative

• Managed sales calls for various Wright Automotive locations.

• Received inbound customer calls and created appointments for various dealerships.

• Performed follow up calls to strengthen the customer service relationship.

• Provided business development training to of new employees.

• Help prepared business development reports for management. MSNI Mortgage, Robinson Township, PA April 2006- January 2007 Title Examiner

• Reviewed abstract work for completeness and accuracy, completed title commitments, and coordinated with the loan team.

EDUCATION

North Allegheny High School, Wexford PA

Academic Studies - Diploma

SUMMARY OF QUALIFICATIONS

• Innovative professional with 10 years of mortgage and title experience.

• Strong team builder and team leader in a customer service environment.

• Excellent ability to communicate effectively with customers and staff.

• Proven ability to manage a complex business in a multi-tasking environment.

• Highly organized, with superior problem solving and analytical abilities.

• Effectively set objectives and meet them.

Contact this candidate