Melissa Hand
[**** Bartlett Court] [Stockton CA, 95206] [209-***-****] [**************@*******.***]
Objective
To pursue a career in highly challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.
Education
Delta College Stockton CA
Register Nurse (March 1, 2020) AA/AS
Nursing
[4.0 GPA]
Experience
[Jan 2015]–[current]
[Amnesty Responder] [Amazon] [Tracy]
Obtain class A Drivers License (CDL)
Hostler Certify
Pre trip/Post trip hostler and trailer
Move trailers within Amazon’s Yard
Check in/out trucks that drops off trailers
Audit yard to keep track of trailers
Train and supervise new hires in kiva support.
Lead amnesty kiva robot responder team.
Use amazon maintenance manager to keep floors clean and running.
Maintain and trouble shoot kiva robots.
Do problem solving for amnesty and damages using bin tool and RF scanners
Work in safety committee to make work environment safer for everyone.
Pick rate of 500 items per hour
Quarter Back for amnesty responders
Away Team: Train and help open new facilities
PG and Ambassador for Pick
Tote Runner
Advocating for peers
Game Time Counsel
Safety counsel
[Jan 2000] – [Current]
[Manager] [Hands On Extreme] [Arnold CA]
Supervisor groups of 10 people at a time.
Make schedules
Payroll
Trained, developed and counseled employees to develop a high performing team
Handle customer inquiries, complaints, billing questions and payment extension/service requests.
Managed a high-volume workload within a deadline-driven environment.