Sales Manager And Technical Specialist Ict & Elv

VICTOR SAWAYA

Troy, Michigan• 947-***-**** • *************@*****.*** • linkedin.com/in/victorsawayacts1985/

SALES MANAGER AND TECHNICAL SPECIALIST ICT & ELV

Exemplary and influential ICT & ELV Sales Manager and Technical Specialist drive successful operations strategy with a commitment to serving customers at the highest level. Fearlessly adapt to change to innovate outstanding ICT & ELV solutions including ICT Infrastructure, Networking, Cyber Security, Physical Security, CCTV, Access Control, Structured Cabling, Audio Video solutions, Computing, and Storage Solutions (HCI & DHCI). Builds lasting customer relationships and maximizes business opportunities through solutions selling. Loyal, service-focused professional. Repeatedly win contracts at every stage of the sales cycle, from introduction to return customers. Cultivate devoted teams, through earnest mentorship and strategically align with vendors, associates, and leadership to build confidence and buy-in, innovating viable ways to penetrate the market and maximize ROI.

Business Development & Analysis

Prepare Tender and projects documentations including (Quotes, SOW, BOM, SLD, As-built and O&Ms…etc.)

Data Networks & Security Systems

Hybrid cloud and storage solution

Vendor Negotiation & Coordination

Effective Team Building & Leadership

Meeting rooms & Audio-Visual Solutions

Executive Sales Presentations

Installing & Maintaining Automation Systems

Prospecting & Lead Generation

Client Development & Solutions Selling

Adaptive Management Strategies

Multi-Cultural Community Intelligence

Technical Skills

CCTV

AutoCAD (plans & SLDs)

Access Control

VMS & SMS

Barrier and Automatic Gates

Structured Cabling

Smart Racks & PDU

Hotel Locks and GRMS

IPTV & Digital Signage

CTS (Certified Technology Specialist)

Salesforce

Hybrid cloud

Microsoft Office Suite

(Excel, Word, PowerPoint, Outlook)

Database (SQL)

Professional Experience

Specialized Data Systems: Midis Group • Oman

SDS Oman is a subsidiary of the global Midis Group, a leading Turnkey Solutions provider in Oman, with established partnerships with many of the world’s leading suppliers such as Axis, Vivotek, Watchnet, RBH Access, HP Enterprise, Aruba, HP Inc., IBM, Microsoft, Avaya, VMware, Oracle Hospitality, Light ware, corning, and CommScope

Sales Manager • Jan. 2022 to Jan. 2023

ELV Division Manager • Jan. 2019 to Dec. 2021

Collaborated with the new manager to establish sales methodology end-to-end sales process management. Managed SDS sales toward growth and increased company profitability. Enhanced company sales forecast and provided timely and accurate forecasts using Salesforce software and encouraged the sales team to use it for their daily tasks. Coached the presales team, proofread the final design (reviewing BOQ and AutoCAD design drawing), facilitated a weekly meeting with the sales team, listened to their ideas, and created task schedules based on priorities to reach our monthly goals. Assisted the team to explore new technologies and products to answer the market needs and increased the market share.

Selected Achievements

•Achieved the company-recognized sales target of 12,500,000 USD

•Sold the first Alletra Storage (new HPE storage product) in Oman

•Vodafone new HQ and Retail shop, design and build Vodafone command center (Video wall, video processor, and control system) and their state of art retail shop (turn-key solution started from a concept design received from Vodafone Uk and ending with a High-end retail shop (including Analytical CCTV, Multilocation Access control, Large curved custom LED wall (8 meters), immersive 360 experience center, mini studio, BGM, and interactive digital signage).

•Successfully maintained the company partnership levels with its main vendors (HPE Platinum, HPI Gold, Oracle Hospitality Exclusive Gold ...etc.)

•Lead a talented team of 10 presales and sales account managers to achieve the company's goals

Advanced Business Computing: Midis Group • Oman

Founded in 2013, Advanced Business Computing (ABC) is a subsidiary of the global Midis Group, providing and servicing Infrastructure, Networking, Network Security, Physical Security, and Safety Systems, Computing, and Storage needs

ELV Division Manager • May 2015 to Dec. 2019

Championed exponential growth of internal Extra Low Voltage (ELV) business within ABC, enhancing the company’s physical security and audio-visual business divisions. Spearheaded the establishment of the ELV Division from the ground up, bringing a once-subcontracted segment of the business in-house to achieve record-breaking results and ROI. Nurtured client relationships to promote additional services and solutions, as well as translating complicated concepts and products into understandable, turnkey systems. Built pipeline, continually sourced new customers to increase company business and market share. Stood shoulder-to-shoulder with the technical team throughout the project implementation cycle, especially in the commissioning phase to get the job done. Prepared cost-efficient designs to meet the customer's needs and budget. Prepared work progress reports, quarterly business review analytics, sales updates, and forecasts to update regional executive leaders.

Selected Achievements

•Founded and optimized a non-existent revenue department into a US $3M record-breaking team within 5 years

•Flawlessly executed the National Bank of Oman (NBO) project, valued at US $4M, coordinating multiple vendors, packages (security systems, 45 meeting rooms, 4K points CAT6A), and various add-ons and client modifications, resulting in on-time delivery and delighted customers

•Successfully managed and streamlined US $5M AV, Structured Cabling, and AV project for Majilis Oman (Parliament of Oman)

•Lead a talented team of 20 technical, engineering, and sales account managers

•Leveraged vendor relationships to expertly negotiate deep discounts and special rates from suppliers like(Watchnet, Axis ...etc)

ZOD Security • Beirut Lebanon

One of the largest companies in the security arena in Lebanon, supplies counterterrorism protection, CCTV surveillance systems, safety systems, AV, vaults, and road safety measures

Technical Manager •Jan. 2014 to Apr. 2015

Leveraged proven project management experience and competitive industry knowledge to finish overdue projects, recapturing millions of dollars in work for a struggling security company. Quick learner acquired intensive training on repair and servicing security explosion detectors, then directed and supervised staff for on-site installation and ongoing maintenance for high-profile clients from MTV (Studio Vision) to the UN. Prepared electrical procedures for installation and commissioning, including electrical design spec. sheets and technical drawings. Designed proprietary systems including fire alarm and suppression, CCTV and Access control systems, audio visual systems, grounding systems, lighting, and surge protection. Developed turnkey programs and effectively trained clients on a variety of solutions including explosive detectors and X-Ray machines, to encourage full usage of systems. Continuously trained engineers and technicians on the latest products and applications. Assisted the internal technical team with systems database troubleshooting. Executed day-to-day management functions from timecards to inventory.

Selected Achievements

•Designed and executed all fire suppression systems for major clients, MBC Studios Notre Dame University-Louaize Lebanon

•Optimized full-security solutions for Russian and European Embassies from under-vehicle explosive detection to various X-Ray Machines to ensure comprehensive and secure entrance

•Designed and executed CCTV and Access control for Ericsson Lebanon

Early Career

Project & Tendering Engineer (Security systems)• GATEMATIC AUTOMATION COMPANY • Beirut, Lebanon

Fire Engineer • KURIHA TRADING GROUP (KTG) • Syria

Professional Certifications & Specialties

Certified Technology Specialist CTS - Avixa

HPE Sales Certified – Hybrid Cloud Solutions (HPE – Learning Portal)

QSC: Q-sys (QSC Learning Portal)

AVIXA: CTS Prep Virtual Training (Avixa Organization)

Belden Copper and Fiber Design (Belden Company)

SYSTIMAX CommScope (ImVision Support Specialist)

Watchnet: CCTV and Access Control (Watchnet, UAE)

Otrum: Technical Implementation (Otrum, Norway)

Milestone: Solution Design & Technical Configuration, Level 1

RBH: Access Control (RBH-Access, UAE)

VIVOTEK Expert Certificate (Vivotek, UAE)

Racks and Integrated Solutions (Vertiv, UAE)

Axis Video Management Software (Axis Communications)

Network Video Fundamentals (Axis Communications)

Repair/Program Pilot M1Premium (Lavanda-U, Ltd., Russia)

Repair/Program Explosive Detectors (Lavanda-U, Ltd. Russia)

Install and Program Alarm Systems (Esser Company)

Interconnecting Cisco Networking Devices (New Horizons, Syria)

Education

TISHREEN UNIVERSITY, Lattakia, Syria

Bachelor’s Degree, Electrical Engineering, Majoring in Electronics

Languages

English – Arabic

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