Service Representative Fork Truck
Resume:
Laura Lair
Columbia, TN *****
************@*****.***
I am a hard-working and determined professional seeking an opportunity to succeed in a dynamic company such as yours. I am confident that my knowledge, ability and experience allow me to deliver successful results for any company in a range of customer service, administrative positions, Inventory management, problem solving and resolution, Warehouse management and distribution specialist. Proficient with all Microsoft Office programs, eSAP GUI, AS400, ProComm Plus and Data Entry. Proficient in billing along with some payroll experiences. Inventory Management, Able to organize and prioritize daily work assignments to efficiently meet deadlines Manage or supervise operations & employees. Ability to perform job duties effectively and accurately, detail oriented, efficient self-starter who can meet aggressive deadlines. Operate both Stand Up & seated Fork truck lift. Some DOT regulations. Shipping & receiving including international shipping. OSHA Training. Work well under pressure, multi-tasking, Learn quickly, very dependable, honest & hard working.
Authorized to work in the US for any employer
Work Experience
Distribution Specialist/Crib Attendant
Value Point Material Solutions - Spring Hill, TN
November 2017 to July 2022
Inventory Management, Able to organize and prioritize daily work assignments to efficiently meet deadlines Manage or supervise operations & employees. Operate both Stand Up & seated Fork truck-lift. DOT regulations for shipping & receiving including international shipping. Proficient with all Microsoft Office programs, eSAP GUI, AS400, ProComm Plus and Data Entry.
Driver Recruiter/Processor
Paschall Truck Lines - Franklin, TN
February 2017 to July 2017
Recruited Over the road truck drivers for employment Processed all required driving records, background checks and employment history.
Customer Service, Retention & Sales
TRG Ibex Global - Spring Hill, TN
February 2013 to June 2017
Inbound call center for DirecTV retained customers calling into cancel their account along with sellingnew products.
Dispatcher/Customer Service Representative
Waste Management Industries - Franklin, TN
September 2012 to November 2012
Dispatched commercial drivers to customer locations for work missed or extra pick up.
TSR Specialist/Customer Service, Brentwood, TN
Com-Data Solutions Inc - Brentwood, TN
May 2011 to September 2012
Supervisor for escalated customer calls. Managed Trucking companies' payroll and fuel for their drivers.
VA home loan government reviewer
Franklin American Mortgage Co. - Franklin, TN
May 2009 to February 2011
Reviewed all VA home loans for accuracy, Items required for the loan with required data and all documents that needed signatures. Submitted loan through government VA loan system for insurance.
Customer Service Representative General Motors contractor for Service Parts Operations - Flint, MI
August 2006 to July 2008
Inbound call for all GM car dealership service parts department. Ordering & locating parts needed.
Dispatch for drivers and Account Representative
Prestige Delivery Systems - Clio, MI
March 2003 to July 2006
Scanned all material that came into our warehouse to be delivered that day. With an average amount of stock of three semi -truck loads of office supplies and pharmaceutical for pharmacies in the state of Michigan.
I processed all the stock that I had scanned as we unloaded sorted out per driver routes. I created an average of 85 delivery drivers daily. Dispatched hot delivery requests to drivers near or in the route of the customer. Reported daily material receipts with overages and or shortages to each customer account. Reported at the end of each day what was not delivered with redelivery update for each customer.
Quality & Safety Supervisor
Landall Packaging - Burton, MI
February 1993 to February 2003
Quality & Safety Supervisor. Managed QS900 initial set up. Held Safety meetings, Monitored all material accuracy & quality. Input data production processed daily into system.
OSHA Training
Plant Optimization training
Michigan Water and Wastewater Operator Certification
Education
High school diploma in General Studies
Flint Southwestern High School - Flint, MI
August 1985 to May 1989
Summary of Skills
Microsoft Office (10+ years)
Organizational skills (10+ years)
Maintenance Dept Manager (2 years)
Cashiering (2 years)
Customer service (10+ years)
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