Laura Lair

Columbia, TN *****

931-***-****

adw7si@r.postjobfree.com

I am a hard-working and determined professional seeking an opportunity to succeed in a dynamic company such as yours. I am confident that my knowledge, ability and experience allow me to deliver successful results for any company in a range of customer service, administrative positions, Inventory management, problem solving and resolution, Warehouse management and distribution specialist. Proficient with all Microsoft Office programs, eSAP GUI, AS400, ProComm Plus and Data Entry. Proficient in billing along with some payroll experiences. Inventory Management, Able to organize and prioritize daily work assignments to efficiently meet deadlines Manage or supervise operations & employees. Ability to perform job duties effectively and accurately, detail oriented, efficient self-starter who can meet aggressive deadlines. Operate both Stand Up & seated Fork truck lift. Some DOT regulations. Shipping & receiving including international shipping. OSHA Training. Work well under pressure, multi-tasking, Learn quickly, very dependable, honest & hard working.

Authorized to work in the US for any employer

Work Experience

Distribution Specialist/Crib Attendant

Value Point Material Solutions - Spring Hill, TN

November 2017 to July 2022

Inventory Management, Able to organize and prioritize daily work assignments to efficiently meet deadlines Manage or supervise operations & employees. Operate both Stand Up & seated Fork truck-lift. DOT regulations for shipping & receiving including international shipping. Proficient with all Microsoft Office programs, eSAP GUI, AS400, ProComm Plus and Data Entry.

Driver Recruiter/Processor

Paschall Truck Lines - Franklin, TN

February 2017 to July 2017

Recruited Over the road truck drivers for employment Processed all required driving records, background checks and employment history.

Customer Service, Retention & Sales

TRG Ibex Global - Spring Hill, TN

February 2013 to June 2017

Inbound call center for DirecTV retained customers calling into cancel their account along with sellingnew products.

Dispatcher/Customer Service Representative

Waste Management Industries - Franklin, TN

September 2012 to November 2012

Dispatched commercial drivers to customer locations for work missed or extra pick up.

TSR Specialist/Customer Service, Brentwood, TN

Com-Data Solutions Inc - Brentwood, TN

May 2011 to September 2012

Supervisor for escalated customer calls. Managed Trucking companies' payroll and fuel for their drivers.

VA home loan government reviewer

Franklin American Mortgage Co. - Franklin, TN

May 2009 to February 2011

Reviewed all VA home loans for accuracy, Items required for the loan with required data and all documents that needed signatures. Submitted loan through government VA loan system for insurance.

Customer Service Representative General Motors contractor for Service Parts Operations - Flint, MI

August 2006 to July 2008

Inbound call for all GM car dealership service parts department. Ordering & locating parts needed.

Dispatch for drivers and Account Representative

Prestige Delivery Systems - Clio, MI

March 2003 to July 2006

Scanned all material that came into our warehouse to be delivered that day. With an average amount of stock of three semi -truck loads of office supplies and pharmaceutical for pharmacies in the state of Michigan.

I processed all the stock that I had scanned as we unloaded sorted out per driver routes. I created an average of 85 delivery drivers daily. Dispatched hot delivery requests to drivers near or in the route of the customer. Reported daily material receipts with overages and or shortages to each customer account. Reported at the end of each day what was not delivered with redelivery update for each customer.

Quality & Safety Supervisor

Landall Packaging - Burton, MI

February 1993 to February 2003

Quality & Safety Supervisor. Managed QS900 initial set up. Held Safety meetings, Monitored all material accuracy & quality. Input data production processed daily into system.

OSHA Training

Plant Optimization training

Michigan Water and Wastewater Operator Certification

Education

High school diploma in General Studies

Flint Southwestern High School - Flint, MI

August 1985 to May 1989

Summary of Skills

Microsoft Office (10+ years)

Organizational skills (10+ years)

Maintenance Dept Manager (2 years)

Cashiering (2 years)

Customer service (10+ years)

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