Data Entry Medical Receptionist

DEVON DEVERA

linkedin.com/in/devondevera

*************@*****.*** 510-***-****

EDUCATION

San Jose Staté University– San Jose, CA December, 2021 Bachelor of Science in Health Sciences, concentration in Health Services Administration GPA: 3.52

SKILLS

Technical Skills: Epic, Salesforce, Practice Suite, Timetab, Qualtrics, Microsoft Office WORK EXPERIENCE

South East Bay Pediatric Medical Group –Fremont, CA February, 2022 – Present Medical Receptionist

● Managed and company email and developed templates to better communicate with over 4,000 patients

● Verified insurances and collected copays and fees totaling over $12,000. Sacred Heart Community Service – San Jose, CA August 2020 – February 2022 Administrative Receptionist

● Served over 60 community members with rent and deposit assistance that totaled over $92,000

● Performed data entry and scheduled appointments for over 370 housing applicants

● Led team of 3 interns to reach 382 applicants over the fall quota goal Starbucks – Union City, CA March, 2017 – April, 2019 Barista/Shift Leader

● Coordinated 18 person team that grossed $900,000 per year serving over 175,000 customers

● Named one of 4 store leaders to facilitate nationally mandated training on racial equity LEADERSHIP ACTIVITIES & VOLUNTEER EXPERIENCE

Breathe California – San Jose, CA September – December, 2020 Volunteer

● Led a team of 9 to develop a workshop to educate an audience of 200 on the effects of COPD

● Created flyers and informational packets to educate the over 500 community members Braven – San Jose, CA (https://bebraven.org/) November – December, 2019 Project Manager

● Managed 6 teams of 8 students who built a prototype of an eBay application. Held teams accountable to monthly deadlines.Coordinated project evaluation by eBay employers. All 6 teams were rated 90 percent for marketing efficiency.

Barangay – Hayward, CA September 2017 – June, 2018 Project Manager

● Elected, founding President of Chabot College Chapter of Filipino social/cultural club with 15 members

● Recruited community members and leaders to educate club members on Filipino history and literature

● Devised social media and marketing apps to recruit 20 students for the 2017-2018 academic year

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