Service Agent Representative
Resume:
Amaryon Thelon
Peachtree Corners, GA *****
**********@*****.***
Self-driven customer service representative passionate about providing quality customer service. Desires a position where I can utilize my leadership and problem-solving skills to increase customer satisfaction. Ability to multi-task and work as a team member and independently in a fast paced environment.
Work Experience
Front Desk Agent
aloft hotel - Alpharetta, GA
April 2021 to Present
Representing the first point of contact with the clients of a hotel and property management. Performing essential front desk administrative duties including answering high volume phone calls, greeting clients, and overseeing the office budget. Remote Customer Service Agent
CVS - Remote
April 2022 to January 2023
Demonstrating proficient keyboard skills & knowledge. Answering inbound calls to resolve customer conflicts. Offer technical support to customers as needed.
Answering customer questions & inquiries as best as I can independently. Sales Associate
White House Black Market - Alpharetta, GA
December 2020 to September 2021
Greeting Customers, handling customer inquiries, responding with professionalism while proactively resolving conflicts to prevent escalation and ensure customer satisfaction. Assisted clients with production selection, processed payments and returns. Sales Associate
Papaya Clothing - Alpharetta, GA
June 2019 to December 2020
Provided quality customer service, maintained a clean and organized sales floor. Assisted clients with production selection, processed payments and returns. Assisted with store inventory, creating new store displays of merchandise. Salad Chef
SALATA - Peachtree Corners, GA
February 2019 to June 2019
Responsible for food prep, fresh fruits and salads, knowledge of food quantity & production. Utilize and clean kitchen equipment, chef knives, mixers, food choppers and measuring tools. Maintain standards for food storage, rotation, quality and appearance. Provide exceptional restaurant customer service.
Assistant Manager
SWEET TUNA - Peachtree Corners, GA
October 2018 to February 2019
Responsible for food prep, fresh fruits and salads, knowledge of food quantity & production. Utilize and clean kitchen equipment, chef knives, mixers, food choppers and measuring tools. Maintain standards for food storage, rotation, quality and appearance. Education
Graphic Communications
Kennesaw State University - Kennesaw, GA
August 2019 to Present
High School Diploma
Norcross High School - Norcross, GA
August 2015 to May 2019
Skills
• Customer Service
• Restaurant Experience
• Food Prep & Safety
• Kitchen Experience
• Retail Sales
• Teamwork
• Problem Solving
• Organizational Skills
• Fashion Retail
• Guest Services
• Conflict Management
• Front Desk
• Public Relations
• Cash Handling
• Administrative Experience
• English
• Communication skills
• Hotel experience
• Basic math
• Hospitality
• Phone etiquette
Contact this candidate