KEARSTEN STOUTZENBERGER

Marietta, PA ***** 717-***-**** adw7oc@r.postjobfree.com

Professional Summary

Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated Job Title specializing in operating dry-boxes, reefers, box trucks and semi tractor-trailer combinations. Current Type license with Type endorsement, as well as certifications in pallet jack and forklift operation. Responsible Job Title brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail- oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Accomplishments

Named Company Name “Driver of the Quarter” in Quarter, year. Maintained consistent and on-time delivery record with Number% of all orders arriving on time or ahead of schedule.

Initiated Number new routes that reduced delivery time by Number%. Received Award Name achievement award at Company Name in Month, year. Documented and resolved Issue which led to Results. Achieved Result by completing Task with accuracy and efficiency. Achieved Result through effectively helping with Task. Supervised team of Number staff members.

Skills

Auto Deliver

Complex Problem-Solving

GPS and Route Planning

Learning Strategies

Speaking

Vehicle Systems

Client Relationship Management

Active Listening

Ability to Lift 50 Pounds

Equipment Maintenance

Attention to Detail

Local Delivery

Compliance

Route Management

Local Routes Understanding

Responsible Driver

Greet Guests

Knowledge of State Roads and Highways

Vehicle Inspection

Communication and Interpersonal Skills

Plan Routes

Customer Response

Signature Verification

Teamwork and Collaboration

Pre-Trip and Post-Trip Inspections

Coordination

Verbal and Written Communication

Trip Planning

Vehicle Cleaning and Maintenance

Excellent Sense of Direction

Safe Driver Training

Serve Customers

Accident Reports

Time Management

Customer Service

Work History

Delivery Driver 11/2021 to Current

Amazon – Elizabethtown, PA

Successfully avoided time delivery delays by carefully planning best routes. Inspected and maintained delivery vehicles regularly to keep in safe working order. Protected people and equipment from hazardous materials by using correct procedures. Completed on-time deliveries by choosing best and most efficient routes. Loaded truck and properly secured items to prevent damage for deliveries. Expedited deliveries to meet customer deadlines and requirements. Minimized company liability and risks to loads by obeying traffic laws. Inspected load security and checked for damages.

Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Operated vehicle safely in highly congested areas with no traffic violations. Managed customer inquiries and complaints in polite and professional manner. Promoted customer satisfaction by addressing or escalating concerns for quick resolution. Completed rush deliveries on tight timetables to satisfy customer needs. Delivered packages to customer doorsteps and business offices. Communicated with dispatchers to stay informed of changes to routes and delivery schedules. Maintained upbeat, positive attitude in busy, customer-focused environment. Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Fostered positive working relationships with regular customers. Team Lead 11/2001 to 10/2020

Parker – Centerville, Pa

Directed and supervised team of Number engaged in Type and Type development. Audited team performance and compliance with Type and Type standards. Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.

Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

Trained new team members by relaying information on company procedures and safety requirements.

Mentored and guided employees to foster proper completion of assigned duties. Conducted training and mentored team members to promote productivity and commitment to friendly service.

Worked different stations to provide optimal coverage and meet production goals. Coached team members in techniques necessary to complete job tasks. Established open and professional relationships with team members to achieve quick resolutions for various issues.

Adjusted equipment to meet different productivity levels. Worked with team to identify areas of improvement and devised solutions based on findings. Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Designed strategic plan for component development practices to support future projects. Supervised team members to confirm compliance with set procedures and quality requirements. Held weekly team meetings to inform team members on company news and updates. Education

Eastern York High School - Wrightsville, PA

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