Production Worker Customer Service

EC Edward Cripple

Deatsville, AL ***** 334-***-**** ***************@*****.***

PROFESSIONAL

SUMMARY

Committed Group Leader with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Skilled Production Worker offering 18 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Team-oriented Group leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.

SKILLS Staff Management

Health and Safety Procedures

Payroll Administration

Verbal and Written

Communication

Maintaining Clean Work Areas

Production Management

Shift Leadership

Manufacturing Operations

Complaint Handling

Positive Reinforcement Methods

Inventory Control

Assembly Line Operations

WORK HISTORY GROUP LEADER 02/2021 to 05/2023

Hyundai Motor Manufacturing Alabama Montgomery, AL Collaborated with internal teams to streamline operations across materials handling, production and shipping.

Investigated and solved workflow problems with cross-functional collaboration and open communication.

Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.

Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. Attended staff development meetings and workshops and applied information from those events into daily activities. Trained new team members by relaying information on company procedures and safety requirements.

TEAM LEADER 03/2015 to 02/2021

Hyundai Motor Manufacturing Alabama Montgomery, AL Mentored and guided employees to foster proper completion of assigned duties.

Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.

Built strong relationships with customers through positive attitude and attentive response.

Established open and professional relationships with team members to achieve quick resolutions for various issues.

Led team of 15 members while providing exceptional customer service. TEAM MEMBER 07/2005 to 03/2015

Hyundai Motor Manufacturing Alabama Montgomery, AL Kept work areas clean, organized and safe to promote efficiency and team safety.

Learned all required tasks quickly to maximize performance. Contributed to team success by completing jobs quickly and accurately. Developed strong cooperative relationships with coworkers and managers. Worked different stations to provide optimal coverage and meet production goals.

Sought out ways to go above and beyond job requirements. EDUCATION Holtville High School, Deatsville, AL

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