Sales Associate Customer Service

ANIL K. PURI

****, ******** ***** ********, ** **235

Phone: 804-***-****

E-mail: ***********@*****.***

Objective: Retail sales position

Education: B.S. G.K. University, Hardwar, INDIA

Summary:

I have innovative sales with 10+ years of progressive retail Sales Associate and Management experience includes Leadership, Time Management, Customer Service,Analytical, and Decision making skill. CASH HANDLING and guest service experience in retail stores. I have extensive, technical and human skills. I am versatile and skilled sales professional with leadership qualities and hands on experience in developing and improving sales for retail operation. Assertive retail sales without standing interpersonal communication, negotiation and people management skill

I am enthusiastic, self-motivated and enjoy interacting with the people. I have great interred personnel and customer service skill and so far I developed a worm rapport and established trust with the customers

SKILL

I have Retail oparational Management, technology (Microsoft Word Excel. Power point, Access, Windows NT/2007, Word processing experience

WORK HISTORY:

Sept 2022- Dec. 2022

Macy’s retail Store, Short Pump, Richmond, VA

Retail Sales Associate, job function includes, customer interaction solving the problem, sales and customer service.

August 2020- September 2022

Customer Service Associate

Floor and Décor, Glenside Drive, Richmond, VA 2322

August 2018- June 2020

Sales Associate:

Macy’s Short Pump, Richmond, VA 23233

September 2017- July 2018

Service Associate:

Stein Mart 3544 Pump Road, Richmond, VA 23233, Phone: 804-***-****

August 2015-April 2017

Amazon Fulfill center, Chester, VA: Warehouse Associate

November 2014- May 2016

Retail Associate at Big lots Store at 10161 Hull Street Road, Midlothian, VA, Phone: 804-***-**** Duties: sales, Cash handling, customer service, visual presentation, stocks.

August 2013-October 2014:

Retail Associate at Ross13301 Rittenhouse drive, Midlothian, VA 23112, phone: 804-***-**** Duties: sales, Cash handling, customer service, visual presentation, stocks.

June 2011-April 2012:

Retail sales Associate with Cross Mark retail services at 5199, Legacy Drive, Plano, TX 75024 providing sales services to retail store Supervisor: Kim Howell, Phone: 757-***-****

March 2010-March 2011

Retail Associate: Office Max, Commonwealth Cent Pkwy, Midlothian, VA Phone: 804-***-**** Customer service, Cash handling, sales and stock and other duties as assigned by the

September 2008-April 2009

Retail associate, Ross department store, 13301 Rittenhouse drive, Midlothian, VA 23112, phone: 804-***-**** Duties: sales, Cash handling, customer service, stocks

July-2006-September 2007

Sales Associate, Dillard’s Stony Point Fashion Park, Richmond, VA As a sales Associate Duties: Sales, Cash handling, Customer Service, Stock. Supervisor: Ms. Joanna Heitz Phone: 804-***-****

August 2003-December 2004

Team Leader, Target, Frederick, MD Supervisor: Cathy Falanga, Tel: 301-***-**** Duties: Merchandise set up, customer service

October 2001-May 2003

Sales Associate, Hecht’s (Store 026) Frederick, MD Sales Associate, CASH HANDLING, Men’s Furnishing, Specialties and Sport Section. Supervisor: Ms.Sheron Applepie Phone: 301-***-**** Duties: Sales, Customer Service, Stock, Mark down prices.

May 1996-December 2000

Sales Associate, Hecht’s (Store 26) Frederick, MD Sales Associate, Men’s Furnishing, Specialties and Sport Section. Supervisor: Ms. Sharon Phone: 301-***-**** Duties: Sales, Customer Service, Stock, Mark down.

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