YOLANDA ZAMORA
*****************@*****.*** 832-***-**** Salinas, CA 93901
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising
between parties and handling both routine and complex issues each day. Identifies and resolves concerns while
promoting new products and meeting sales objectives.
Organized and motivated employee eager to apply time management and organizational skills in various
environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
© Customer Follow-Up e@ Speak english/Spanish
e Insurance Sales Strategy © Great costumer service
e Asset Protection Expertise e Able to type fast
e Policy Adjustment Knowledge
Experience
Galaxy insurance Pasadena, TX
Insurance Agent
05/2005 - 08/2010
American liquidators Pasadena, TX
Receptionist/Sales Associate
09/2002 - 05/2009
Education and Training
Pasadena High School Pasadena, TX
High School Diploma
05/2001
San Jacinto College District Pasadena, TX
Associate of Arts in Doctor
Quote costumers and find best policy for them.
Call costumers to remind them about their payment.
Take payments.
Train new personnel
Open and closed office.
Work with different insurance company’s.
Tag all the furniture with their code
Take payments
Answer phones
Give prices
Sometimes sale
Count money at the end of the day
Help costumers with any question