Data Entry Call Center
Resume:
Danielsville PA, *****
*************@***.***
Ashley Medina
PROFESSIONAL SUMMARY
Energetic sales professional bringing solid background in successful telephone promotions. Keep calls moving, overcome objections and lock in sales. Manage customer calls, encouraging customers online and talking to break down barriers. I am also very proficient in computers and currently work from a two monitor setup.
SKILLS
● Product promotion
● Account management
● Records maintenance
● Point of sale system
● Call control
● Data entry
● Windows 10/11
● Typing: 52 WPM with 98% Accuracy
EXPERIENCE
S&P Data LLC, Macungie PA — Call Center Sales Representative October 2022 - PRESENT
● Kept callers focused on products and benefits with skilled call management.
● Answered warm & cold inbound calls from existing customers who needed help purchasing the correct services/products to protect their homes .
● Persuaded potential customers to purchase ADT products/services with prepared sales talks.
● Was knowledgeable about all ADT existing products and was able to keep customers informed about their out of date equipment. EDUCATION
The University of the Arts, Philadelphia PA — Bachelor of Fine Arts (BFA)
August 2016 - May 2022
I have a degree in Film + Video which gave me a lot of experience with computer software and physical equipment.
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