PAULINE BEBURA
**** * ******** ** *** **** PHOENIX AZ 85035
**************@*****.***
SUMMARY
Able to learn new task, retain the information given, work well independently, with team or under direct supervision. Will represent with a friendly and professional demeanor at all times . SKILLS
Microsoft word/excel, Data Entry, Filling, Encoding, Punctual and Committed. WORK EXPERIENCE
OFFICE ASSISTANT/DISTRIBUTION GENERIC MEDICINES
QUADGEN PHARMACEUTICAL – JULY 2019 TO OCTOBER 2022
*Answer customer questions about the product and advise customer on product selections
*itemize and total customer purchased selection and send right accountability using (SOA) Statement of Account.
*Compare product invoices to items actual received to ensure that delivered correct.
*Confirm with customer by telephone or in person to provide information about products or services.
*Resolve customer service or billing complaints by performing activities such as change item, discounts and offset.
*Provide excellent customer service.
CASHIER/RETAIL ASSOCIATE/DATA ENTRY
SAVER’S APPLIANCE CENTER – AUGUST 2016 TO MARCH 2017
*Interact with different kinds of customers on a regular basis, answered customers questions.
*Monitored checkout stations to ensure that they have enough cash available.
*Performed transactions such as refunds, credits, issue change and receipt due to customers.
*Delivered exceptional customer service by greeting and serving customer in timely manner.
*Operate cash register and received payments from customers in cash or credit forms.
*Created reports of all invoices received from daily sales at the end of the shift.
*Build long term customer relationships, advised on promotions and recommended alternative items if product was out of stock.
CASHIER/RETAIL ASSOCIATE/DATAE NTRY
MARKS AND SPENCER – NOVEMBER 2017 TO MAY 2019
*Smile and Greet the customer in and out
*Manage transaction with customer using cash registers
*Scan goods and ensure pricing is accurate
*Collect payment whether in cash or credit
*Issue receipt, change or tickets
*Redeem stamps and coupons
*Up sell products and introduce new ones
EDUCATION
BACHELOR OF SCIENCE INFORMATION MANAGEMENT 2005