SACHI

ARORA

adw74u@r.postjobfree.com

437-***-****

Brampton, ON L6X0E4

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

PROFESSIONAL SUMMARY

WALMART - Customer Service Representative

BRAMPTON • 04/2020 - Current

The Cambridge International School - TGT SCIENCE

INDIA • 03/2019 - 01/2020

Ryan International School - Science Teacher

CHANDIGARH, INDIA • 04/2018 - 03/2019

WORK EXPERIENCE

Handled customer inquiries and suggestions courteously and professionally.

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Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

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• Answered constant flow of customer calls with minimal wait times. Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

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• Trained staff on operating procedures and company services. Communicated with students and parents regarding academic progress, assignments, and behavior.

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Cultivated positive relationships with students, parents and staff to optimize instruction and support learning outcomes.

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Planned, prepared, and taught lesson plans, giving students individual support.

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Encouraged student participation in laboratory experiments to enhance scientific knowledge.

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Assessed and evaluated student performance through use of standardized testing.

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Kept abreast of technological advances in mathematics and adapted curriculum for individual, small group and remedial instruction to meet diverse needs of high school students.

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• Assisted in development of college and career readiness programs. SKILLS

• Microsoft PowerPoint

• Microsoft Excel

• Microsoft Word

• Staff Training

• Customer Relations

• Sales Expertise

PUNJABI UNIVERSITY

Patiala,INDIA • 05/2016

Master of Science: Physics

PUNJABI UNIVERSITY

Patiala,INDIA • 05/2014

Bachelor of Education

POST GRADUATE GOVT. COLLEGE

FOR GIRLS

Chandigarh,INDIA • 05/2013

Bachelor of Science:

Physics,Chemistry,Mathematics

EDUCATION

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