Service Representative Customer
Resume:
SACHI
ARORA
*******@*****.***
Brampton, ON L6X0E4
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
PROFESSIONAL SUMMARY
WALMART - Customer Service Representative
BRAMPTON • 04/2020 - Current
The Cambridge International School - TGT SCIENCE
INDIA • 03/2019 - 01/2020
Ryan International School - Science Teacher
CHANDIGARH, INDIA • 04/2018 - 03/2019
WORK EXPERIENCE
Handled customer inquiries and suggestions courteously and professionally.
•
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
•
• Answered constant flow of customer calls with minimal wait times. Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
•
• Trained staff on operating procedures and company services. Communicated with students and parents regarding academic progress, assignments, and behavior.
•
Cultivated positive relationships with students, parents and staff to optimize instruction and support learning outcomes.
•
Planned, prepared, and taught lesson plans, giving students individual support.
•
Encouraged student participation in laboratory experiments to enhance scientific knowledge.
•
Assessed and evaluated student performance through use of standardized testing.
•
Kept abreast of technological advances in mathematics and adapted curriculum for individual, small group and remedial instruction to meet diverse needs of high school students.
•
• Assisted in development of college and career readiness programs. SKILLS
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Word
• Staff Training
• Customer Relations
• Sales Expertise
PUNJABI UNIVERSITY
Patiala,INDIA • 05/2016
Master of Science: Physics
PUNJABI UNIVERSITY
Patiala,INDIA • 05/2014
Bachelor of Education
POST GRADUATE GOVT. COLLEGE
FOR GIRLS
Chandigarh,INDIA • 05/2013
Bachelor of Science:
Physics,Chemistry,Mathematics
EDUCATION
Contact this candidate