Data Entry Administrative Assistant
Resume:
Wilsherie Hopson
Clarksdale, Ms 38614
***************@*****.***
SKILLS & PROGRAMS USED
Microsoft Office, Organizational Skills, Magellan Health Programs, Social, Critical Thinking, Data Entry, Leadership
EXPERIENCE
Russell Cellular (Verizon)- Store Manager
June 2021 - March 2023
●Activate/Set up mobile phones for Verizon, input data, process payments, inform customers about company products and policies, set up customer accounts, greet customers, Manage inventory, Problem Solving, Manage Store Team, Update Marketing Materials
T-ROC/Walmart, West Helena, AR- Certified Wireless Specialist
June 2018 - June 2021
●Activate/Set up mobile phones for At&t & Verizon, input data, process payments, inform customers about company products and policies, set up customer accounts, greet customers
H&R Block, Clarksdale, Ms- CSP
January 2018- April 2018
●Greet clients, set up appointments, confirm appointments with client call backs, offer company services and promotions, maintain mail flow, file, copy, create documents, maintain office cleanliness
MetroPCS, Clarksdale, Ms - Sales Representative
September 2016- August 2017
●Greet customers, create customer accounts, process bill payments, maintain store cleanliness, document inventory, answer store calls, active and service mobile devices, supervised other Associates, informed customers of company products, promotions and basic account information
Center for Psychological Healthcare, Baton Rouge,LA- Administrative Assistant
September 2016- August 2017
●Answered company calls, scheduled appointments, verified billing, processed payments, filed, faxed, copied and created documents for the company, organized and maintained office cleanliness, handled mail flow, input data, sent, received and organized company emails
EDUCATION
Southern University A&M College, Baton Rouge,LA- Bachelors in Psychology/Minor: Music Education
August 2011- May 2015
Coahoma Community College, Clarksdale,Ms- Associates in Psychology
June 2008 - May 2011
CERTIFICATIONS/LICENSES
Flooring Consultant (2016)
Certified Wireless Specialist (2018)
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