VANESSA GARLITOS
Financial Associate Insurance Agent
CONTACT
EDUCATION
WORK EXPERIENCE
REFERENCES
EXPERTISE
Experienced customer service professional seeking to expand skills and knowledge by taking on new and challenging roles. Proven ability to provide exceptional customer service and resolve issues efficiently. Strong communication and problem-solving skills, with a track record of building positive relationships with customers and colleagues. Excited to apply expertise to new opportunities in the field.
Business Communication
Keyboarding
Accounting
Microsoft Office Suite such as Word, Excel, PowerPoint, Access, Publisher
Completed 21 Credits towards a diploma in Office and Records Administration
Courses I completed
Northern Alberta Institute of Technology
Edmonton, AB
2006-2008
Demonstrated expertise in insurance policies and financial products to provide clients with tailored solutions to meet their needs.
Strong communication and interpersonal skills to build and maintain client relationships, and effectively explain complex financial concepts to clients.
Proven ability to analyze market trends and make informed recommendations to clients for insurance and investment options. Accurately and efficiently maintain physical and digital records Organize and manage office supplies and equipment
Assist with administrative tasks such as data entry, and customer service
Respond to customer inquiries and complaints via phone, email, or in person
Provide information about products and services
Handle customer transactions and process returns and exchanges Operate cash register and process customer payments Maintain accurate cash drawer and reconcile daily transactions Assist customers with bagging and loading purchases Train and supervise staff members
Monitor employee performance and provide feedback
Ensure compliance with company policies and procedures World Financial Group
OfficeTeam
Edmonton, Alberta
Real Canadian Superstore
Edmonton South Common
INSURANCE AGENT
OFFICE AND RECORDS CLERK
CASHIER/FRONT END SUPERVISOR
2018 - Present
2010 - 2014
2005 - 2022
*********@*****.***
Chaturi Palm
Prospecting and Business
Development
Customer Service
Cold Calling
Problem Solving
Irene Meyer
Assistant Front End Manager
The Real Canadian Superstore
Financial Broker World Financial
Group
4376 Crabapple Crescent SW
Edmonton, AB T6X 0X9